Question about Apple iBook G4 Mac Notebook

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I have a apple G4 book and when I start it up it will not go past the apple sigh and the screen stays blue?? Help Please

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  • Shadytreeman Sep 28, 2010

    do you have the install disk, and what version of OSX are you running? the problem you have is not usually fatal.....it just seems like it!

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Hello and thank you for contacting Fixya Support, I am glad to assist.


I recommend you boot your Mac into Safe Mode, to see if you can remove a possible folder(s) which may be affecting your Mac's start up function.

Try these steps:

-SAFE BOOT MODE-
• Reboot your Mac
• Upon restarting your Mac, press the Shift key.
• Hold the Shift key until you see a White Screen with Gray Apple icon and eventually a spinning gear.
• When you see the Spinning gear, release the Shift key.
• Allow the Mac to continue booting up. Also this may take a little while

(NOTE: this may take anywhere from 5 to 15 minutes to load to the Safe mode screen depending on the performance of your Mac, but if it exceeds this time, shutdown your Mac and try just once more. It may have just frozen up the first time around for you.)

• You are going to enter the Safe Mode (which looks like your main desktop environment - the only difference is certain start up items are disabled.)

• Once within the Desktop in Safe Mode
• From the Finder Menu, click Go> Go to Folder

• Type in this line: /System/Library/StartupItems
• This path, is going to take you to the System Library folder which has all of your Mac OS X Startupitems.
• Remove all of those folders to the Trash.

*Reboot your Mac normally and see if you can access your normal User desktop environment.

I hope this helps. If you have more questions, please feel free to reply back to this post.


Regards,

Mactechtrainer

Posted on Sep 29, 2010

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1 Answer

I have a apple G4 book and when I start it up it will not go past the apple sigh and the screen stays white with a ruling ball ? Help Please


Unfortunately this could be a sign of the hard drive having failed. To test this I would like you to try a few steps for me.
1. Remove all devices and power off the computer. (Sometimes you have to hold the power button for 15 seconds)
2. Locate the following keys as you will need to hold them down will your computer starts; p, r, Command, and option.
3. Power on the computer.
4. Immediately press and hold the following keys; p, r, Command, and option.
5. The computer will cycle, after you hear the chime finish the 2nd time you can release the keys.
6. Test computer.
If that doesn't work...
1. Insert the system disk that you received with your Mac into the drive with the computer on.
2. Remove all devices and power off the computer. (Sometimes you have to hold the power button for 15 seconds)
3. Hold down the letter c press and release the power button.
4. When you see the Apple on the grey screen you can release the letter c.
5. Select your language.
6. At the top of the Screen select Utilities then Disk Utility.
7. In Disk Utility check the left side to side if you hard drive is listed.
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