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I have a 37 inch HDTV LCD and the channel up and down buttons have stopped working. If you try to use these to change the channel the TV will mute. I thought it was the remote but I bought a universal remote and it still won't work. Any suggestions?

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  • Olevia Master
  • 1,114 Answers

Make sure the buttons are not jammed, meaning they push in and out freely.
There also may be a "Channel Lock" feature on the set in the main menu if you can get to it. If you have the manual, check troubleshooting section. If you still have an issue,
post a comment and I will help you further.

Posted on Sep 27, 2010

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Why is there a beautiful picture but no sound and cannot change input?


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A question for you-----only with the manual buttons or with the remote as well?

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Same problem as don5625.my moxi box will not control volume mute or power on my olevia lcd hdtv


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Is this the style of Moxi remote that you have?
If so try these steps to find your TV
1. Turn on the power to your TV.
2. Press and hold down the MOXI and OK buttons.at the same time until the LED at the top blinks twice.
3. Press the numbers 9910 on the remote and the led should blink twice again.
4. Press the mute button. If the TV mutes then press OK to lock in the code. If the TV does not mute press the up arrow once then press mute and continue to press the up arrow once then press mute until the TV mutes once the TV mutes press the OK button to lock in the code.
*** Note this may take a couple minutes of trying to cycle through the code list to find which one will work with your TV *****

Good Luck...

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There is NO SOUND from the LC3760N 37 inches TV after I turn it on. I tried these buttons: increase volume button, decrease volume button, and the mute button. The TV was working last nigth; I don't know...


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