Question about Corel Paint Shop Pro 9

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I have been using Paint shop Pro 9 for years and suddenly when I try to use it ,,, it starts to load and then stops and i get a message that says a " problem caused the program to stop working " I have run virus checks and malware checks etc.. uninstalled and reinstalled the program... It will work once after install and then i get the problem again. I do not know what is conflicting with the program or causing this.... can you Help ??

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If the program was reinstalled in the original directory, use the RESTORE in the system tools menu to go back to a time when the program was working.
Another trick is to bring up the task manager, it might tell you on the processes tab what interfered with the program.
something else you can do is to type msconfig and deselect all of the start up background programs (temporarily).

Having said all of that, it is likely that a firewall, or security suite is interfering. You have the option of temporarily disabling either or both to diagnose a problem. If PSP works with one of them disabled, then pare it down till you find the culprit.
Somewhere inn the configuration, we should be able to get it to run.
good luck and don't forget to vote!!!

Posted on Sep 27, 2010

  • lacy2173 Sep 28, 2010

    Thank you very much.... :-) The restore option worked fine. I had forgotten all about being able to do that. Brillant ! Thanks again

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