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My im3511 copier is giving me an error message of F1-87. How do I fix it?

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Open the sorter door and move the stapler sometimes they get hung up. Then turn copier off and on. If you still get code, call for service.

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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Changed the ink cartridge on the IM3511 and am receiving an F2-02 error

Here is a link to a forum where someone had the same problem. There are some procedures there as well as a few things to check for. Hope it helps.

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IM3511 error code F1-15?? What do we do?

Content Finisher lift-up motor trouble
Details The finisher lift-up motor does not reach
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There are several things that can cause this. The easiest thing that you can fix is to make sure the presuure is on in the fuser. Open the left side door. The fuser is the hot part at the top.right. There are two tabs, one at the fron and one at the back. Make sure these are LOOSE. If they are locked down it removes pressure from the fuser and it will smear the copies. The other things that can cause this are drum wear, bad or worn developer, etc, but those need a technician to change.

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It sounds like the fuser rollers are not at the proper temperature to work.

They should be inspected by a technician.

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