Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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External drive not recognised by pc, do I need adriver update or is it more serious

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When your external drive does not appear in "my computer" or not recognized in windows vista or windows 7, then just right click on my computer, click on manage, the go to disk management. Find your external drive there and right click on it, then select assign new drive letter. Select a letter from the midlle of the alphabet like m, then enter. The icon of your external drive should appear inside my computer

Posted on Oct 07, 2010

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Posted on Jan 02, 2017

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While transfering a file from pc to hd computer froze. I then unpluged the drive and then pc come back to normal now the external will not get recognised


It sounds like you have a serious problem. If you cannot get the HDD to read at all and your computer will not recognize it, you have a bad "sector" of the drive.

As a metaphor:
Your drive has little "squares," each square stores information on it. Your computer will break the data down into these squares and store it in segments. When your computer freezes its because it is "confused" as to why it cannot store the data. When you remove the HDD, the computer then assumes it's to stop and resumes regular activity.

The solution:
A) Go to “My Computer” right click on the Hard Drives icon and go to “Properties,” then go to “Tools” and then to “Error Checking.” Also then “Defragment”

If that doesn’t work:
B) Try to reinstall the updated drivers on the manufactures web-site. After you have reinstalled the drivers reformat the Hard Drive. Reformat your hard drive by going into "My Computer" and right clicking the HDD and selecting "Format." Follow the prompt.

Good luck!
-Paul

May 21, 2010 | SimpleTech Signature Mini 250GB External...

1 Answer

My external hard drive is not recognised by my computer, although it was recognised in the past.


Hi

Please can you try your external HDD in another PC, to rule out issues with the drive itslef

Please also try plugging the drive into a different USB port on the back of the PC


Please can i ask that you leave feedback and vote if this has been useful

Feb 11, 2010 | Iomega HDD External Desktop (32660) 80 GB...

1 Answer

Hello. I recently installed Windows 7 64bit Ultimate edition. I was initally unable to access my seagate external HDD. I tried to take ownership and played around with the permission settings to no avail...


It may be the USB chipset on the motherboard that needs a new 64bit driver downlod. I used Driver Detective to update my Intell chipset when I upgraded to 7 now all my external drives show up. Try using other USB ports on your computer first to force the computer to reload the driver for the new port.

Nov 09, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Plz help me out with serious problem of cd/dvd drive


Hi,

it looks like you need an update for your DVD driver (Optiarc drives )
use the lenovo support site to get the latest driver for your notebook,
http://lenovo.com/us/en/index.html

this should solve your issue.

Sep 06, 2009 | Lenovo 3000 Y410 Notebook

1 Answer

USB IOGEAR not recognise


Most portable HDDs show up without drivers being required, so, assuming other drives or USB devices show up the general assumption is that either the circuit board in the enclosure has failed or the HDD has failed.

Assuming it doesn't work on other PCs and that other USB devices do, take the external drive to your local computer shop and ask to have the drive tested and moved into a new enclosure. If the drive is OK then the people at the computer store can simply transfer the drive into a new enclosure and it will work. If it fails testing you will likely need to send the drive to a Pro, I would recommend Armor-IT Data Recovery(listed in the FixYa directory).

You can swap the enclosures yourself if you have basic hand tools and are feeling handy but it might be nice to have the techs at the local shop test the drive.

If you need any further instructions add a comment on this post and included the make and model# of the failed external drive and I will offer further assistance.


Hope this Helps FixYa,


Chris

May 20, 2009 | IOGear 40GB USB2.0 40GB 4200rpm 480Mbps...

3 Answers

I cannot see my free agent external drive


u can see the news that the st drive has many bugs,and which cannot be detected by the pc is the most popular one,so u can update the firmware from seagate official and if still cannot repair,u can go back to me,honglake@gmail.com

Mar 15, 2009 | Seagate FreeAgent (ST305004FDA1E1-RK) 500...

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Freecom external 160gb back up - laptop not recognising back-up drive. Light is on on the drive, but that's all. Help please.


All things considered, I would use a different usb cable to attach the device to your laptop and try updating chip set drivers. The north bridge controls usb hub as well as video.

EverestHome is a software I use to ID the north and south bridge chip sets, the cpu, board, bios etc.

If the external is not detected on other machines then it could be a problem with the external drive chips or connectors.

Apr 18, 2008 | Computers & Internet

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