This happened to us today. I unplugged the unit, waited 10 mins, plugged back in, turned back on (from the unit, not from the remote), got the same "protection" message, turned back off and on again, and that time I quickly pushed the "function" button (again, on the unit iteself) and kept pressing until I got to the "radio" function, and suddenly I could hear sound again. went back to the dVd and we can hear again as usual! Hope this helps someone. Worked for us.
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Sounds like a bad power switch. When you push the power button, it will initiate the unit to turn on, but if the switch does not keep the power on to the unit when you let go of the power switch, then the unit goes into shut down mode. Then the unit will display good bye. I would have the power switch looked at first.
Usually a protect fault will indicate a bad transistor in the amplification section. I suspect that the control circuit is sensing a fluctuation in the power supply and going in to protect mode. (assuming that the protect circuit itself is working properly) If a voltage is too high the unit will go in to protect mode to prevent damage to the speakers and the rest of the unit. I would take the unit in to a local repair shop and get a estimate of repair charges. Expect a 60 to 80 dollar repair charge depending on how many parts need to be replaced and what the repair labor rate is in your area. Hope this helps.
Power ON using Remote (no need to switch off from the back
and unplug it etc...) but make sure no disc is inside. Press 'Enter' on the
Remote. Then press '8, 4, 2, 6, 9'. Press 'Enter' again. The DVD player should
switch off to standby and say Good-Bye, if that happens then it has become
Hello.. Since the problem ocurred after a lightning storm then there is a good chance that your dvd player experienced a power surge from the power line and may be seriously damaged. Try unplugging the unit fromn the wall plug and let it staythat way for 10-20 minutes then plug it in again.. if it continues to malfunction then it is probably junk.. The power down/power up reset sometimes clears malfunctions like this but not always... and especially not if a component inside it is damaged.. Good Luck..
I found this online. Don't know if it helps you guys or not?
1. Remove any discs from the tray 2. Flash the RAM (disconnect from the mains for 30 seconds) 3. Plug it back in, switch on from the remote 4. Wait for "No disc" message 5. Press Enter. 6. Press 8,4,2,6,9 slowly. 7. Press Enter. You may need to repeat steps 4 through 6 before the try is open.