Question about Brother DCP 7010 Multifunction Laser Copier

1 Answer

DCP 7010 While copying, BACK COVER OPEN shows in my LCD although it was closed!No paper jammed inside.I tried turning the machine off and open it agen and the same reflect in the LCD.HELP!

Posted by on

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thesame problem occurs on my machine while copying. I always turn on and off the machine since i already removed the paper jammed inside. Until I thought of removing the toner cartridge and found out that there were still 2 coupon bounds inside it that can not be seen if the cartridge is still intact. After slowly removing it the LCD screen was back to normal!

Posted on Jul 08, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Paper jam in rear


Hi Linda,

1.Open the front cover.

2.Pull out the drum unit and toner cartridge assembly.

3.Open the back cover.

4.Pull the tab toward you to open the rear chute cover.

5.Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull out the paper with the other hand.

6. Close the back cover.

7. Put the drum unit and toner cartridge assembly back into the machine.

8.Close the front cover.

If the error is not cleared, turn the power off on your Brother machine.

If the problem still continues, please contact Brother Customer Service from "Contact Us".

9. Make a test copy. If the machine jams again, try the followings:

10. Make a test copy. If the machine jams again, use new paper from a fresh, unopened ream of paper. If the machine still jams, please contact Brother Customer Service from "Contact Us".



Still having Problem Then follow Us For

Brother Printer Support

Feb 19, 2014 | Brother MFC Office Equipment & Supplies

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

The screen says the "back cover is open" and


If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Jan 24, 2011 | Brother DCP-7020 Black and White Copier

1 Answer

Dcp 7020 "Back Cover Open" lights up even after it


Try doing a power reset.

Turn off the printer/Unplug it for a few minutes/Plug it back in/Turn it back on.

Jan 11, 2011 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Hiya my brother dcp 7010 printer keeps saying back cover open please shut cover but there is no cover open how can i fix it pls


This is happening because there is a paperjam in the machine and its covering the sensor for the back cover. Open the front cover of the machine and remove the drum and toner, then you can remove the paperjam.

May 06, 2010 | Brother DCP 7010 Multifunction Laser...

1 Answer

I have a paper jam


Relax my friend,don't worry.Your printer has two major sector one is paper feed sector or other is fixing unite.it problem is fixing unite there are a sensor it is displace or broken leg.
You try to several time to open it but no success.so you need help an authorized dealer or service center.

Dec 13, 2009 | Brother DCP 7010 Multifunction Laser...

1 Answer

DCP-7020 says Back cover open and we can't fix it.


If the Brother machine was turned off and then turned on again with a paper jam in the back of the machine, the message "Back Cover Open" will appear on the LCD. To resolve issue clear paper jam go to :-----

http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us_ot&lang=en&prod=mfc7820n_all&Cat=4

Thank you Sir, Have a nice day.

Sep 19, 2009 | Office Equipment & Supplies

2 Answers

Giving me jammed paper problem, where as the is no paper jam.


open the back cover there u can see paper exit sensor. that is misplaced . fix it correctly

Jul 16, 2009 | Brother DCP 7010 Multifunction Laser...

1 Answer

Error: "paper jam", in brother dcp 8040, but not paper jam helpppppp?'


Hey try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Apr 24, 2009 | Brother DCP-8040 Copier

1 Answer

My copier/printer lists the LCD alert 'back cover open'


"back cover" can be connected to more than one cover. If there is a door in the back it may also be connected to the Side cover.
What you need to check is the switches/sensors to see if maybe they are not sitting correctly in place.
Open the doors and look for a protruding piece of plastic on the door, this corresponds to a hole in the machine that has a sensor or switch behind it, is it pushing the switch all the way ? (may need to be adjusted). Is there a sensor? is it loose?

Dec 11, 2008 | Brother DCP 7010 Multifunction Laser...

Not finding what you are looking for?
Brother DCP 7010 Multifunction Laser Copier Logo

Related Topics:

184 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...