Question about HP Computers & Internet
1).You might have the software CD supplied by the HP along with the printer you purchased, Please try to re-instal the software by using the supplied CD. If you try to instal the software again , a message will prompt you to reinstall or repair the already installed software. So, you must mark tick mark agasinst the repair and incert the CD in the CD Drive of your conputer which was supplied by the HP.Your problem will be solved automatically.i.e. your printer will be recognised by your computer.
If your computer failed to recognise your printer , even though HP software was reinstalled, try to solve your problem with the following solution.
2).Kindly check the power cable. It may have damaged. So please try to contact 'HP authorised service center' in your area. They may check the cables attached to your printer and if they were damaged you may purchase the power cable from them for nearly Rs.600/-. If you are having warranty , the power cable may be supplied by the 'HP authorised service center, free of cost. Hence , I think your problem may be solved permanently.
But, don't try to purchase the power cable at any sales counter.
Posted on Sep 28, 2010
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Posted on Jan 02, 2017
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