Question about Apple iPod nano 3rd Generation

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Help my ipod is stuck on screen lock and i dont know my password ive tried that hold thing and it jusrt keeps going back to locked and after i downloading the new i tunes and i tried pushing restore it said itunes could not be connected what do i do?

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  • Apple Master
  • 13,433 Answers

Well you have to perform restore to remove the lock

Restore

  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of iTunes.
  • 2. Open iTunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in iTunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Posted on May 24, 2008

  • Ekse Jun 01, 2008

    Hello,



    This thread has gone 14 days or more without a response. Please close the thread with a “FixYa” or “Helpful” rating.



    If the issue is not resolved, please post back with latest developments, what steps you took, etc. and I will assist you further as best I can.



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It has a locked in the screen


Your iPod touch shows a lock symbol on the top of the screen when it's in lock mode. This protects your iPod from being accidentally bumped on or off while you're focused on other things. Getting in and out of lock mode is somewhat intuitive, but can take a couple of tries the first time.

What Does Lock Mode Do? Lock mode keeps you from accidentally turning your iPod on or off. This helps save battery life if you have it locked while it's asleep. It prevents your music from turning off if you've put your iPod in your pocket. However. it's not an advanced security feature -- anyone can bring your iPod out of lock mode if they know how.
Lock Symbol When you see the lock symbol on the top of your iPod touch's screen, it always means that the iPod is in lock mode. There's no other reason for that symbol to appear. If it appears and your iPod is not in lock mode, just turn your iPod touch off and then on again and it should disappear. b> Entering Lock Mode b> Press the Sleep/Wake button on the top right of the iPod touch. You may need to hold it down for a couple of seconds. Don't hold it down for too long, as ten seconds or so will force a restart and turn your iPod completely off and then on again. b> Exiting Lock Mode b> Press the Sleep/Wake button again, and wait a moment for the screen to light up. You'll see a slider bar that prompts you to slide it to wake up and unlock the iPod touch. Put a finger or thumb on the solid part of the slider, then slide your finger to the right. This gesture is simple, but might take a couple of tries. You need to tap firmly on the slider, then keep contact with the iPod as you slide to the right. Hope this helps.

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If you don't mind losing all your data on the ipod, you can hard reboot it. You will have to restore it using itunes on any computer, then re-sinc it and it will work just fine. To do this you hold both the top screen lock button and the home button for 30 seconds and then you just plug it in to a computer. I hope this helps

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Cant


Hello.
Try to do a hard reset. Hold the home button down and the lock button at the same time until the apple pops in the middle of a black screen. Keep holding past the "slide to shutdown" until you get the apple. That should work for you. Hope this helps!

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There is a hold or lock switch on the side of the player - unlock it. See user's manual to get a visual on where this lock switch is.

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no no no no no no no!!!!!!!!!!!!!!!!!!!!!!

When connect ipod to computer, go to my computer. Click on ipod:-
-click on tools, go to folder options
-go to view tab
-check show hidden files
-a ghost like folder will apear: ipod control
-click on it and go to device
-there will be a locked file
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Your ipod is unlocked!!!!!!!!!!!!

JOHN

If you don't understand, go to this website on you tube!
http://www.youtube.com/watch?v=Au6H_u-q434

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hi,

if you use windows xp try this way:

1. Plug in ipod.
2. Open “My Computer”
3. Look for the removable device (which is your ipod).
4. Open the folder, search for this hidden file : _locked.
rename or remove(delete) this file.
5. Eject your ipod.

hope to be useful
Rriccardo

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Please dont take your ipod along with you. May be it doesnt like to cme out for running

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First, try to restore using iTunes. If this doesn't work, place your iPod in disk mode (hold the menu and center buttons down togther) and as soon as you see the Apple symbol come up hold the center and play (bottom) buttons down together until you see a check mark (disk mode). It may take a few trys.

Now connect your iPod to your computer. Go to my computer and right click the drive associate with your iPod (for example F: ) and scroll down to FORMAT. THIS IS VERY IMPORTANT - CHOOSE FAT32 and then check the "Quick Format" box. After you do this then use iTunes to Restore your iPods another time.

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