Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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Help Wireless Keyboard isn't working!

Hello,

I just purchased the Microsoft Laser wireless desktop 4000. It came with a Mouse and Keyboard, the mouse works just fine, but the Keyboard doesn't seem to work. The only buttons that work are the Alt, Start button (with the windows sign) and Alt. Nothing else works. Can you please help me with this problem. I have re-installed the drivers several times and got the most updated version from the Microsoft website. What should i do? help!

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  • chuggins Aug 06, 2008

    My keyboard sometimes misses key strokes. I also get the "Your wireless signal is weak would you like to open the troubleshooter?" When you open the troubleshooter the signal strength and battery charge is full.

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  • 221 Answers

Check the batteries inside the keyboard and replace them. If this does not solve the problem, return the mouse and keyboard for replacement.

Posted on May 24, 2008

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Posted on Jan 02, 2017

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2 Answers

Microsoft laser desktop 5000 vs Windows 7


The software might not be compatible. but for you to use the wireless keyboard and mouse you don't need a software just plug the wireless adapter and sync the keyboard and mouse . it will start working

Jan 17, 2010 | Microsoft Wireless Laser Desktop 6000...

1 Answer

The wireless mouse works but the laser 5000


press connect on the wireless device...let go and then within 5 seconds press the button on the bottom of the keyboard. Repeat the same steps for the mouse whther its working or not. The problem usually is that the keyboard and mouse are on the same "Wireless Channel" and only resyncing them puts them on a seperate channel, hope this helps.
Erick

Oct 27, 2009 | Microsoft Wireless Laser Desktop 4000...

1 Answer

Lost the cd for Microsoft WIRELESS LASER DESKTOP 4000 KEYBOARD &


Hi danny_3339,
since you didn't tell us which operating system you are using:
http://www.microsoft.com/hardware/download/download.aspx?category=MK
Open that site and choose the appropriate settings to get your driver download...
Kind regards,
noris017

Feb 25, 2009 | Microsoft Wireless Laser Desktop 4000...

2 Answers

Locating a manuel for wireless laser desktop 4000


Go to Microsoft.com and search for the devices they will give you the manual or help needed.

Robert Matheson

Dec 31, 2008 | Microsoft Wireless Laser Desktop 4000...

1 Answer

Help with Microsoft Wireless Optical Desktop 4000


it seems like your keyboard n mouse combo is failing take it back and get a new one....ive had that happen a couple times and that what i had to do.

Aug 07, 2008 | Microsoft Wireless Laser Desktop 4000...

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Wireless laser mouse 5000 model 1058, manufactured march 2008


Hello,
I found a website that offers the LR6 AA batteries that you were talking about and maybe purchase online. They look like regular AA batteries to me, but I am providing the link for you to view and make your determination. I hope this helps.

If you would not mind doing so could you please rate my help, I would appreciate it. Thanks

Jul 04, 2008 | Microsoft Wireless Laser Desktop 4000...

1 Answer

Set up of a Microsoft wireless keyboard & mouse


The devices probably came with a USB cable and a receiver, or just a USB equiped receiver, that you need to plug into your computer. Go ahead and plug the cable and receiver into the computer so that your wireless mouse and keyboard has a means to communicate with the computer. Next, Here is a website address where you can download drivers for your mouse and keyboard. You must first choose either mouse or keyboard, then the exact product and model, then the operating system, and finally the language. repeat the process for the other device (mouse or keyboard, whichever you did not choose first). Good Luck! And let me know if there are any further problems.

http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx

May 05, 2008 | Microsoft Wireless Laser Desktop 4000...

1 Answer

Help


Hi

You can download the latest drivers HERE
First download the mouse software. Choose Laser Mouse 6000 from the dropdown menu

Next download the keyboard software. Choose laser keyboard 5000 from the dropdown menu.

This should solve your problem..

Mar 19, 2008 | Microsoft Wireless Laser Desktop 4000...

1 Answer

Function key lock up


looks like a defective keyboard better return it

Sep 09, 2007 | Microsoft Wireless Laser Desktop 4000...

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