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We have a pink screen. we have gotten it to a b and white screen . we went into video color, brightness and it goes all the way to 255 on its own. at contrast it goes into japanease. we vhave tried to adjust everything but it holds for a minute and then goes back to the 255 settings. we have a message when on blank screen that says 'v-chip locked'. can you help? olevia LT32HVP

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  • costine_repo Oct 01, 2010

    At present it has dark screen that turns into a white screen with thin multi colored lines horizontally. A few mintes later it changes to a multicolored bluescreen with lines veticalkly chanig pattern continously. We cannot change channel or go to menu anymore. It won't even turn off without being unplugged. I don't see much hope but maybe i am wrong. Thanks

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  • Master
  • 2,777 Answers

So the whole screen is discolored, even when you go into menus? Is this on all inputs? If so that is a very bad sign for the TV.. it indicates some major hardware failure. Let me know the answer to the first couple questions and we will go from there.

Thanks
Tim

Posted on Sep 27, 2010

  • Tim Grayson
    Tim Grayson Oct 01, 2010

    This is definitely major hardware failure. Most likely the video board inside the TV has completely failed... It is very expensive to repair unfortunately :(. If you think it may
    still be under warranty please contact the manufacturer to file an
    RMA. If you happened to purchase the TV with a major credit card (not
    a debit card) there is a good chance it may still be under the free
    extended warranty most credit cards place on electronics. Please
    contact your credit card company to inquire if they do this, and they
    will be able to file the claim and get you a refund for the TV.

    That would be my recommendation, otherwise you may just end up replacing this TV, so sorry about the bad news :(

    Tim

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