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When I install a new cartridge in the X2500, it won't recognize them. They are Lexmark cartridges.

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Might be your new cartridges are defective

Posted on May 24, 2008

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1 Answer

X2500 new black cartridge won't work


Try to insert a different known working or a new color cartridge to identify if it's a faulty cartridge issue. Please contact Lexmark Technical Support Center should you need further assistance.

Mar 28, 2012 | Lexmark X2500 All-In-One Printer

1 Answer

My new color store bought cartridge is not being recognized as full on my printer #29 for x2500 Lexmark rpinter.


Make sure you are inserting a genuine Lexmark cartridge.
It could be a slight communication problem between your cartridge and your printer. Try to remove the cartridges from your printer > close the printer cover > unplug / re-plug the printer into the power source to reset it > when the printer turns on, reinsert the cartridges.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

Sep 13, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

Describe your X2500 All-In-One Printer Problem I purchased Lexmark brand printer cartridges and installed them correctly. The machine believes that there are not cartridges installed. I had previously...


The error could be to either a communication problem between one of your cartridges and the printer or a short in one of the cartridges.Please follow the steps below to identify and fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

Aug 29, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

Changing ink cartridge


  • Here is an instruction set I found at http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html
  • Step 1 Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
  • Step 2 Open the top portion of the printer to reveal the ink cartridges.
  • Step 3 Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
  • Step 4 Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
  • Step 5 Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
  • Step 6 Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
  • Step 7 Push the gray plastic cover down over the #28 cartridge until it clicks closed. Push the purple plastic cover down over the #29 cartridge until it clicks closed.
  • Step 8 Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.


  • Read more: How to Replace Ink Cartridges in a Lexmark X2500 Printer | eHow.com http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html#ixzz0uMXO4kIN

    Jul 21, 2010 | Lexmark X2500 All-In-One Printer

    1 Answer

    Lexmark printer always want a new cartridge


    What you need is to reset the ink level:
    1) Goto the Lexmark Solution Center application.
    2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own.
    Hope this help.

    YBC (/\)

    May 28, 2009 | Lexmark X2500 All-In-One Printer

    1 Answer

    Lexmark printer always want a new cartridge


    What you need is to reset the ink level:
    1) Goto the Lexmark Solution Center application.
    2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own.
    Hope this help.

    YBC (/\)

    Feb 18, 2009 | Lexmark X2500 All-In-One Printer

    1 Answer

    Lexmark x2500 printer ink cartridge


    OMG! The cartridges are so expensive. I've tried to refill the cartridge myself and it put up an error message too. The only thing i did was splurge and bought a new cartridge!! Sorry.

    Jan 20, 2009 | Lexmark X2500 All-In-One Printer

    1 Answer

    Lexmark x2500


    To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P

    Nov 04, 2008 | Lexmark X2500 All-In-One Printer

    3 Answers

    Lexmark x2500


    Try cleaning the copper plates and install back again if the same message pops up try single cartridge if the error exits with 2 cartridges ,replace the cartridge as lexmark cart has 1 year warranty..

    Mar 25, 2008 | Lexmark X2500 All-In-One Printer

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