Question about Philips GoGear HDD1830 MP3 Player

2 Answers

Dear lord help me.

My mp3 player, won't let me put music on it.
one guy said they're may be a virus in it.
i tried redownloading everything.
i didn't send in a warranty so i can't get a new one.
it lets me sink certain files on it, but then when i
turn it on it says the list is empty.
then when i try to sync more music, it just stops.
i think i've tried about everything.
and i have no idea what i am doing.

can someone please help me.
i can't live without my mp3!

Posted by on

  • Anonymous Jan 15, 2009

    my mp3 says to sync and drag and all that



  • David Simpson May 11, 2010

    Which version of Windows are you using? XP or Vista?



    Which version of Windows Media Player are you using? 10 or 11?

×

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Posted on Jun 10, 2008

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The songs are in the wrong format.
The format of the songs are wrong in one way or another. Each Mp3 player has a product spec sheet that lists which type of music file it is compatible with (Mp3, WMA, WAV, AAC, etc). You can't play iTunes songs, which are AAC format, on a player that only accepts Mp3 or WMA format.

The second formatting issue has to do with the DRM license on the songs you have downloaded. Right click a song that gave you an error, click on "Properties," and click on the "License," "Media Usage Rights," or "Digital Rights Mgmt" tab (wording varies by configuration). Not every song allows unlimited or even one-time transfer to a "portable device" (code word for "Mp3 player" in this case). Also, some songs are fixed-term - they expire after a while - sometimes in as little as 24 hours.

To get around this, convert every song to Mp3 format. Either that, or upgrade your music service subscription to the highest pkg they have available and never cancel (Napster's basic music svc, for instance, does not let you transfer to an Mp3 player, but their "Napster To Go" upgrade does allow transfer).

-Tha Mp3 Doctor

If NONE of these changes work,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 30, 2008

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