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E000840-0000,please what those this code means and what is the solution if the copier just stop working

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press the follow keys in order:
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Hi!


TRY THIS
access service mode .by depressing STOP- 00 --STOP- 0 -1
and than select counter, select trouble count and scroll untel you see what that cod means .
get back to me if you need more help

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Thenks

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