Question about Fuji FinePix J12 Digital Camera

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Get zoom error when turning camera on, also lens will not retact when camera is turned off.

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THANK U SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO MUCH.. I HIT IT WITH THE SOFT TISSUE ON MY PALM AND IT CAME RIGHT OPEN.. I TAKE ALOT OF PICS SO I AM SOOOOOOOOOO LOST W/OUT MY CAMERA.. THANK U THANK U THANK U. IT REALLY WORKED!!!!

Posted on Oct 09, 2011

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Nov 10, 2010

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Posted on Jan 02, 2017

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You have a problem with your lens, maybe a decentered lens. Make sure there are no obstructions in the way of the lens. It may need to be serviced.

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The lens motor or drive has failed. Thats why you are getting the error and the lens won't retact.

This is covered under warrenty if you have any. If not it can cost more than a new camera to get fixed. If you conact canon support or conact your local repair depot they should be able to tell you the cost. Sometimes they will have a flat fixit fee that will cover repair or replacement. Thats cheaper than a new camera but not that much.

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Fujifilm finepix j38 series reads zoom error and wont take a pic.


If you have some skills, you can open the camera and cline your zoom lens with toothbrush and compressed air. Try to separate zoom lens from the electric motor. usually is 2 or 3 screws. You will see a lot of sand inside the camera and lens. And next time when you will go to the beach, you will take more care about your camera.
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My fujifilm s1000 keeps showing "zoom error." I don't know what happend. It's like one day it's working, the next not. I have a family member graduating Friday and can't afford a new camera. I've taken out...


Hi.

If you try turning on the camera with the lens cap on, you may get zoom error. Ensure that you are removing the lens cap before turning on the camera.

If the autofocus ring is held while taking the picture, or operating the lens this will also cause the Zoom error message coming up.

If that is not the problem, then the lens has troubles extending. This may happen because of dust stuck in lens mechanism, or because of a mechanical fault concerning the lens.
Any cause preventing lens from full extention or retraction will trigger zoom error.

Here a basic manual in PDF format.

Here Owners manual.

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There are several causes for this to happen.
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1 Answer

Zoom will not retract


Dear Grammie,

You have either experienced a lens error or your zoom dial is broken (both usually caused by some sort of impact damage, but which can be spontaneously occuring).

Look for an error message on your camera's LCD screen such as "E18," or "lens error restart camera." If you do not see a lens error but simply cannot retract your zom lens (go into wide angle mode) via the zoom lever then it simply maybe a broken command dial. Either way, however, you will need to have the camera serviced in all likelihood. Call tech support at 1-800-828-4040 M-F from 8 am to 12 midnight EST and Saturdays until 8 pm EST. Hope this helps.

Sincerely,
HeavyDLB

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Sanyo vpc-e760 camera lens error 41


dudeee. totally have the same problem cept mine stays fully zoomed then when i try to zoom more it says lens error 41 and turns off and the lens doesnt go in

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Fuji finepix A600 camera - Zoom error


I had the same problem turn up after a few weeks. When I used the zoom button, the lens pushed out again and the camera worked normally for that time. I had to go through that procedure every time I turned the camera on.
I then sent it back on warranty and they replaced the lens assembly as well as the mode dial knob etc.
This camera has a 3 year warranty.
good luck...

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