Question about Rio Carbon MP3 Player

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Stuck on finalizing

Hi there! I've had my Rio Carbon for many years and absolutely love the thing to death. It's had its share of problems, but I've always been able to fix them up until now. The Rio has been stuck on "finalizing" for the last few days. I've googled to try and find a solution, but can't find anything that will help (one suggestion was to use Norton Anti-Virus, but I don't have that on my computer). I'm able to add tracks/delete tracks when it's plugged into the computer, but each time it's unplugged and ready to use, it hits that finalizing problem. Any suggestions would be appreciated. Thanks!

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  • tedsefton958 Jul 30, 2008

    i have the same problem have tried the pin method but this dose not work
    the other problem i have when plugged into the mains or usb
    when disconnected the player goes as above also says it wants upgrading
    also the the battey icon flashes up it then goes off will not charge
    have rio got this total wrong as you cannot get any information from there site
    total useless i will not be buying another rio as your site decribes many other faults can you please give any indication what may be wrong and how to get this player working


  • Anonymous Oct 11, 2008

    my rio does not accept any music,if i add some

    pliz help



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I had this happen on one and found that it was just too full. I reset it and then hooked it up via USB port and went into Windows Explorer and erased some files, quite a few, and then it was able to finalize and has worked fine since. It was only about half full so I don't know what its problem was, but since it worked, what the heck.

Posted on Feb 22, 2009

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Try this:

Once you have done this then it should be as good as new!

Hope this helps


Posted on May 26, 2008


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Posted on Jan 02, 2017

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