Question about SimpleTech SimpleDrive Pininfarina 320GB External USB 2.0 Hard Drive - Blue

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A website to download a new install disk ...

Where can I go to download the installation disk for my SimpleTech Hi-Speed USB 2.0 External Hard Drive? In the process of moving I snapped the disk that came with it into 2 peices. :(

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  • Anonymous Aug 12, 2008

    The driver would not install without the software, which i have installed on the computer several months ago

  • Vinyard Sep 13, 2008

    lost CD ... need to install via download... help!

  • billwyrsch Oct 05, 2008

    I can't find a disc that came with the hard drive, and we have never even used it! Please let us know how to use our hard drive, since our iphoto is not working at all now, and we seemed to have lost some 6000 photos that we had saved there...now want to find a way to save the photos from my laptop so we don't loose EVERY photo we have taken over the last several years.



  • Anonymous Oct 12, 2008

    tengo instalado windows XP profesional me compre un disco do externo SIMPLE DRIVE de 320 GB pero al momento de conectarlo no lo reconoce favor indicarme alguna solucion.....urente necesito sacar el bckup de mi PC urgente!

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I believe the simpletech you have is a plug and play, you should not need a driver to access it.

Posted on Jun 13, 2008

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Won't recognize external hd


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement. Incompatible USB Port Problems SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. b> SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing.
Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted.
Replacing a Defective Hard Drive You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services
or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ these can be purchased on Ebay cheap and easy to install http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d for roughly $9 or $10free postage Hope this helps.

Dec 11, 2012 | SimpleTech SimpleDrive Pininfarina 500GB...

1 Answer

I just got a new laptop and I no longer have my softward installation disk for my simpletech 320GB external hard drive. I've gone onto simpletech.com and am having trouble finding the software program. ...


If you have a new laptop, you should not need the install disk to see the drive as the drive is USB 2.0 compliant.

And no, nothing will get erased unless you erase it on purpose.

Plug the drive into you laptop (USB cable).

Plug power into to the external drive.

Turn the drive on.

It may take a minute or so but your laptop should recognize the drive. It will get assigned a drive letter (assuming you are using Windows).

Apr 19, 2011 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

Lost my installation disk, I need to download disk to a new computer.


No installation disk is required, the drive uses standard USB 2.0 protocol. Try using another cable or try on another computer.

Apr 07, 2011 | SimpleTech SimpleDrive Pininfarina 500GB...

1 Answer

How do you get the simpletech external hard drive to store information, and how do you know when it is stored?


Plugging in a USB device before installing the driver disk is the most common USB mistake people make.
An external hard drive, driver properly installed, looks just like a normal hard drive in 'My Computer'. Use it like a hard drive.
If you cannot see it in My Computer when it is plugged in (Go ahead, unplug it and reconnect while My Computer is open) then the driver is loaded wrong. A wrong driver needs to be removed with 'Device Manager', the USB drive DISCONNECTED, the driver reinstalled and the device plugged in at the end or when it is asked for by the installer, not windows (unless it does not have an install disk)
Poof, you can see the disk as a hard drive in My Computer.
See 'Device Manager' on the Internet for help with this.

Mar 20, 2010 | SimpleTech SimpleDrive Pininfarina 320GB...

3 Answers

External HD not recognizing USB ports as being Hi-speed ports


I have the same issue. I have 4 Simpletech Signature 250GB drives. They all worked fine at first. After about six months two of them started connecting at USB 1 speeds. It occurs on 4 different computers!!! The post about it being the computer assumes is wrong. How can it work fine for six months and then suddenly change. Also it occurs on different computers. I have submitted a tech support request with simpletech and will post the results.

Jun 14, 2009 | SimpleTech Signature Mini 160GB External...

1 Answer

SimpleTech PininFarina external hard drive - site to download drivers


the hard drive you have is plug n play.
if windows does not recognize it, you may have to uninstall the hard drive.
right click your computer. click properties.
click on the "Hardware" tab. Click on "Device Manager".
open the category of "Disk Drives".
If you see your drive with a yellow exclamation point or a red "X", continue. If it does not, either it was dropped or its a faulty drive.
Right click your drive and click "Unistall". Click OK.
Now, unplug the drive and plug it in again.
it will install by itself.
Go to my computer and check that its there. If its not, you may have a bad drive. either send it for a new one (if still in warranty) or replace it.

Aug 12, 2008 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

Setting Up External Hard Drive


format and install the os in hard disk then copy the itunes and iphotos

Apr 14, 2008 | SimpleTech 100GB SimpleDrive portable USB...

1 Answer

Need help with new hard drive


try formating it bye right clicking on it unlikely but might work

Dec 13, 2007 | Computers & Internet

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