Question about HP Pavilion zd8000 Notebook

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Computer freezes My zd 8000 will freeze completely when I move the mouse while a dvd movie is playing. this will not happen while reading or playin any other type of data cd, dvd, or music cd. It will read the dvd movie disc and display the menu; only after the movie starts to play and I attempt to do something with the mouse will it freeze. Even after removing the disc the computer will remain completely frozen and I have to do a hard shut down. I have tried downloading updated codecs and drivers as well as every system scan you can imagine and the problem persists and occurs no matter which media player I use. I have 44gig free on hard drive and 1 gig ram. Help in resolving this matter would be greatly appreciated. Thanks.

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  • JPatt May 24, 2008

    Greetings TheKnack,

    Thanks for getting back to me. The programs I've tried to use to play DVD's are Intervideo WinDVD DVD player version 5.0 DXVA, Windows media player 11 version 11.0.5721.5230, and the player in media center of which it is my understanding that it is part of the WinDVD program. The results ae the same in all 3 app's; the movie will start and when I attempt to move the mouse the computer completely freezes.



    - JPatt

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Hi
can you give more information on which program you're using for playing DVD movie ??
takecare.

Posted on May 24, 2008

  • Technocom
    Technocom May 24, 2008

    Hi,

    now I want to test the problem is from software or hardware.What I want you to do here is ,go to this website and you should see download video and click on WMV. this will play windows Media player from here when the movie start I want you to move your mouse around and see that the problem persist.

    http://msdn.microsoft.com/th-th/asp.net/...

    ** you can also try download the movie from other source and test.



    2.I would like to know you use external mouse or buildin mouse ???

    3.have you tries with the other movie ?? CD or DVD any other movie ???



    test it first and answer me all together.



    takecare.

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