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Ice maker - Ice cubes are connected together instead of one at a time. Can this be easily fixed?

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Good day,
By design, the cubes are fused together when they form. The water enters only the rear of the ice maker when it is filling, and flows forward one cavity at a time, thus leaving a small section connecting the cubes together.
In theory, the force of ejecting the cubes, and falling into the bucket causes them to break apart.
It's not perfect, but usually works most of the time.
If the machine or ice maker is not level, it is possible some of the wells get more water than others, which could cause the cubes in one part to be too large and create the problem.
The other possibility, is the water valve in the bottom back of the machine to not close promptly during the fill cycle causing the well to fill too high causing your issue.

A very remote possibility usually associated with homes that use well water, is the water pressure is too high, adding too much water per cycle.

Unlike a cloths washer, the ice maker uses a simple timed fill method which is normally 7 seconds.
An outside possibility exists that it could be an internal problem with the ice maker itself, but I've never seen that as an issue.

Posted on Sep 27, 2010

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Posted on Jan 02, 2017

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Ice maker not getting water on new refrigerator


Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.

On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.

It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.

Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,

If the fingers rotate then I would expect that the water supply solenoid has failed inside of the unit near to the location the the water supply is made. Replacing this part needs to be done by a qualified experienced technician.

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Ice cubes stick together


have same problem with industrial ice maker machine at my work because the setting is too cold to let the ice cubes separate.

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Ice maker leaking out the bottom and refreezing ice cubes to a big glob


are the cubes coming out of the unit? Sounds like the heating element is not activating, to release the cubes prior to refilling. Check electrical connections at the rear of the unit against the freezer wall that they are together. If ok then defrosting element may be defective, Replace unit.

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1 Answer

Icemaker not making ice cubes.


Amana SXD22S2W refrigerators are made by Whirlpool and what you have happening is common with a couple possibilities. Most likely the W10245167 Water Inlet Valve is not shutting off after the fill time of about 7.5 seconds. If this is happening the water will slowly fill the ice maker tray above the lever that it should and causes the ice to connect together on the top thus not allowing the cubes to be harvested because they are basically welded together as a whole piece. And the other possibility is the ice maker itself is needing an adjustment of the water flow time. Below I will post a Icemaker Repair video telling how to adjust the time and other things to look for. This is possible but most times not always the case. Adjusting the flow time is delicate and a little change can cause too much or not enough water. Lets watch the icemaker a little closer and see if there is ice freezing up in the fill tube behind the ice maker. You have seen the leaky faucets before and an old W10245167 Water Inlet Valve can do just that making a mess inside your freezer and ice maker if leaking. Here is a Whirlpool Ice Maker Troubleshooting PDF You can find this info on this page HERE You will need Adobe Acrobat Reader to view these documents. The Adobe Acrobat Reader is available as a free download. I will be here should you have any questions, Thanks Sea Breeze
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1 Answer

NEED PROCEDURE FOR REMOVING THE ICE MAKER FOR INSPECTION AND TROUBLESHOOTING. FRIG IS NEW...ICE MAKER NOT MAKING ICE !!!!!


Are you sure you have the ice bin properly in place?

Ice bin must be locked in place for proper ice dispensing. If necessary, turn auger driver behind ice bin counterclockwise to properly align ice bin with auger driver.


• Press the switch ON to activate ice maker. Slide bin into guide rails located on either side of the enclosure. Push the ice bin in until resistance is felt. Raise the front slightly and push the ice bin completely in. An audible "click" is heard when the ice bin is located correctly.


• After freezer section reaches between 0° to 2° F (-18° to -17° C), ice maker fills with water and begins operating. You will have a complete harvest of ice

approximately every hour.

• Allow approximately 3 to 6 hours after installation to receive first harvest of ice.

• Discard ice created within the first 12 hours of operation to verify system is flushed of impurities.

• Stop ice production by pressing the ON/OFF switch located on the front of the ice maker.

• The first one or two batches will probably contain undersized and irregular cubes because of air in the supply line.

• When the ice cubes are ejected it is normal for several cubes to be joined together at the ends. They can easily be broken apart. The ice maker will

continue to make ice until the supply of ice cubes raises the ice maker arm, shutting the ice maker off.

• Certain sounds may accompany the various cycles of the ice maker. The motor may have a slight hum, the cubes will rattle as they fall into an empty storage bin and the water valve may click or "buzz" occasionally.

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1 Answer

I set the ice maker feature to make cubes with my samsung refrigerator rs2555sw. But the ice maker makes a ice chunk. All the cubes are frozen together with a flat and thick layer of ice on top..


Hi and welcome to Fixya.

Remove the front cover after the ice tray has dumped cubes and remove all of the water from your ice maker tray.

Then depress the test button on the bottom of the icemaker (in front on bottom) located about 1 inch from the lower rh corner.

The icemaker fill cycle should add just enough water to cover barely cover the tray. (see page 32 of the 25 Sept 2005 user's manual)

If it is overfilling the icemaker fill time / water level needs to be reduced on the ice maker module. A normal fill cycle is about 7.5 seconds.

Another thing that will cause larger cubes is high water supply (utility co) pressure.

A temporary fix would be to slowly close the refridgerator water supply line's shut off vavle so that the water flow restricts.

The real solution is to investigate ice maker fill time, and the function of the icemaker water supply solenoid vavle for possible Delayed closing of the internal diaphram.

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1 Answer

GHE monogram ice maker.


pull the icemaker out, say be one inch, shack it a bit, and jam it back in. We've done that each time we had that problem, before it started to work. The icemaker is designed poorly, my openion, and gets jammed easily each time you use the crushed ice. crushed ice jams the ice crusher, and cloggs the pathway resulting a no ice dispensing situation. Also try using only whole ice cubes, instead of the crushed ice. the less you use the crusher the less you'll have to problem. one last thing. if the ice is sitting in the basket for a while, due to poor ice despensor opening door design, the ice in the basket cloggs together causing the probelm.

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1 Answer

My ice freezes together!


Do you mean the ice cubes are too large to be individual cubes and come out as a lump? The water is filled by a timed fill so if the fill solenoid stays open a little and drips water into the cube tray it will have more water than normal. I guess I'm not sure if you mean the ice cubes are stuck together in the tray or are they sticking together in the holding bin area?

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