Question about DeLonghi Pinguino PAC-210 Air Conditioner

2 Answers

I have a Pinguino AC inside room unit 10,000 BTU. I had it unplugged for several months. When I tried to plug it in it wouldn't turn on so pressed both TEST and RESET buttons on the plug at the same time, heard a big "CLINK" and the unit refused to not only turn on, but the light indicator on the top of the unit went dead. How can this be fixed? Please reply ONLY if you're familiar with Pinguino AC--these units are not like others. They're very fussy and have only ONE WAY they can be fixed. Thanks.

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  • venire23 Sep 27, 2010

    Thanks. Where can I get a (1) manufacturer spare or (2) GFCI plug and who usually replaces these things? How much (est.) will it cost? FYI Pinguino customer svc is totally useless. They always give a runaround saying that they have to "order the parts from Italy and it takes a couple of months" to get them.

  • venire23 Sep 27, 2010

    Thanks. Where can I get a (1) manufacturer spare or (2) GFCI plug and who usually replaces these things? How much (est.) will it cost? FYI Pinguino customer svc is totally useless. They always give a runaround saying that they have to "order the parts from Italy and it takes a couple of months" to get them.

  • venire23 Sep 27, 2010

    Mr./Ms. krbjmpr: Would YOU fix my air conditioner? I'm in San Diego.
    Linda

  • venire23 Sep 27, 2010

    I need to replace the GFCI cord/plug on my De Longhi Pinguino Air Conditioner. The other expert wrote this:

    The portion of the plug that you refer to is known as a GFCI protector. It is designed to interrupt the flow of electrical current to the device if there is an imbalance of current flow in the hot and neutral conductors.

    When you pressed the TEST and RESET buttons together, you essentially shorted out the sampling resistor, and blew the trip relay. Replace the plug / cord with a manufacturer spare.

    For temporary use, as in testing only, you can remove the GFCI plug and replace it with a regular and appropriately wired plug. This will restore power to the unit, and allow you to continue to troubleshoot without being impeded by the GFCI affecting the outcome.

    DO ANY FIXYA EXPERTS MAKE HOUSE CALLS TO FIX APPLIANCES? I LIVE IN SAN DIEGO CA. PLEASE REPLY TO VENIRE23@GMAIL.COM. Thanks!

  • venire23 Sep 27, 2010

    OK. So, all I need is to have an electrician replace the GFCI plug using the same cord? The unit weighs over 100 lbs. Would it be possible for him to change the plug at my home?

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If you do not have the manual, I suggest you download it.
http://www.retrevo.com/support/Delonghi-PAC-210-Air-Conditioners-manual/id/12861ci469/t/2/
Since the unit is supposed to be turned off before unplugging or plugging in, it should not be surprising that it did not turn on just by plugging it in. You should have just set the temperature and/or timer selection, and then turned it on.

You should NOT have pressed both the TEST and RESET buttons at the same time, under any circumstances.
Laws require electrical devices that have water associated with it, to have a built in ground fault protection, and that is what the test and reset is for. The test button causes a short that should throw the protection, and then the reset is required to turn it back on. Pressing both at the same time would initiate a rapid succession of shorts, that could generate a great deal of heat.
Not a good ideal.

But you should unplug it, empty the water tray by pulling out in front from underneath, clean the filter by lifting up in back, and then plug it back in, and hit the reset button.

Posted on Sep 28, 2010

  • Kirk Augustin
    Kirk Augustin Sep 28, 2010

    If the times has hit stop, then you need to hit the timer key to release it.

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Hello,

The portion of the plug that you refer to is known as a GFCI protector. It is designed to interrupt the flow of electrical current to the device if there is an imbalance of current flow in the hot and neutral conductors.

When you pressed the TEST and RESET buttons together, you essentially shorted out the sampling resistor, and blew the trip relay. Replace the plug / cord with a manufacturer spare.

For temporary use, as in testing only, you can remove the GFCI plug and replace it with a regular and appropriately wired plug. This will restore power to the unit, and allow you to continue to troubleshoot without being impeded by the GFCI affecting the outcome.

Posted on Sep 27, 2010

  • Sheldon Dedek Sep 27, 2010

    Hi Linda,

    Sorry that I can't fix your air conditioner, but I am mid-continent. The service charge would be a killer!

    If the manufacturer isn't of any help regarding spare parts, you can use a cord that is intended for another air conditioner. As long as the cord matches the voltage (120v, 15amp), it will work as a replacement. You want to retain the GFCI functionality though.

    The power cord itself is not difficult to replace. But, it will involve disassembling the air conditioner far enough to get to the connections. Alternatively, take the air conditioner to an appliance shop, and they may be able to change the GFCI plug itself, leaving the original cable. That would be the easiest solution, and they can also take a look at it overall, and let you know of any problems that might be arising as well. There is usually a minimum labor charge, might as well get your money's worth.

  • Sheldon Dedek Sep 28, 2010

    You might be able to. Fixya does have a repair / service directory. www.fixya.com/repair and put in your city

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