I was listening to my Sansa when it suddenly cut off. The blue light circle will light up but that is it. Even though the battery on the screen, indicated that it still had lots of power, I tried charging but that has not helped. I also have tried what yall have suggested of holding the volume key while plugging in the computer, that does not work either.
Please help, thanks!
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sounds like its defective if it is not charging. Or the battery is going bad, is there a way you can replace the battery? As for it suddenly stopping, try a different album, maybe its specific mp3s that are corrupt? All else fails call up the company and see what they say.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
your not using the correct program! you use windows media players. its most recommeded from sandisk. go to the sync section and on the side bar there'll be like a read snasa m30 right click on it clcik format media. then go to the sync section and drag the files u want in to the lil box and click sync