Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Hello boys and girls, My Maytag Neptune Model #MAH5500BWW and Serial #74911010ZY, Did exactly what the other consumers are saying. Half way threw a wash cycle the error code LR came on and I tried to reset and restart and spin only and all of the above but nothing worked. It drains and fills fine and sounds like its going through the cycles fine till it gets to the last16 minutes or so and just sits there humm'n. The motor n belt does not turn at any of the cycles. Please send me the recall parts and motor boards and main power boards so I can get this machine working because I'm the one who loaded the washer when it failed. lol, I realize my serial number may be from a few years ago but the washer wasnt used for 3 years of its life with us...we had another top loader also. Sounds like you know what the problem is, My questain is how fast can I get the parts to fix it because my wife's out of town till friday Oct 1st and ofcourse that won't be pretty having dirty cloths every where!! Thanks, David Ulrich 402-319-3311

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source..."Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 (ten being hardest) I'd call it a 3.5. If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job. It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear. Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer. The instructions don't ask you to, but I would remove the brace on the left to make life easier. This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board. My wrench was too big to get to the bolt to remove the harness from the motor. All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor. As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft. The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together. There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish. Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(*&^%

Posted on Oct 01, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What Maytag models were manufactured by Samsung?


In many cases it is only justified that some designs are bought up to be marketed in popular brands. It has happened ever since consumer electronics went to higher levels of marketing with popularity of the designs.
Also the companies favour this policy ONLY mainly due to COST and Acceptance of the design which works out better for the country.

Jan 25, 2013 | Washing Machines

1 Answer

Hi I have a Maytag Neptune model MAH5500BWW Serial B4585662GA. When I turn the drum, I can still hear water inside/behind the drum. Thank you


This is normal. There is a balance ring filled with water attached to the inner drum. The balance ring is sealed and is not supposed to be empty. When you turn the inner drum by hand, you're hearing the water settling down from the now upper chambers of the balance ring.

Oct 14, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag mah5500bww motor/control board failure recall


I had Maytag ship a new motor and motor control board for free and installed it myself in less than an hour. There is a ten year warranty on those parts. You just have to be very firm and insist you have warranty rights by law!

Feb 10, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Progressively louder on spin maytag neptune model# MAH5500BWW serial#C8028996LC


You have a bad rear drum bearing ( unfortunantly , so do I ) . This involves removing the inner drum and outer drum . The complete rear of the outer drum , has to be replaced , due to the bearing is already installed in the new one . Very expensive to have done and very time consuming to do yourself . You probably should invest in a different washer . Front load washer manufacturers , have not come up with a way to support the front of an inner drum as well as supporting the rear also . Until this happens , rear bearing problems and excess expense for repair , will continue to be the downfall of front loading washers .

Nov 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My maytag neptune Model #: MAH5500BWW is flashing


The error code you describe is not listed in Maytag's book of codes. The link below will take you to Maytag's website error code page where you might be able to match it up.
http://maytag.custhelp.com/app/answers/detail/a_id/2885/session/L3NpZC8yY3lEMjNEag==/sno/0

Jul 15, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I was wanting to know the year of the maytag neptune washer? model # MAH5500BWW


Hello,
Try and get the serial number then contact a Maytag agent. The serial number in most cases is a date code.

Jun 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Tub fills with water


replace water valve in the washer. Serial number is needed to find the correct part number. It's likely 22003834, but call any parts supplier with model/serial numbers to verify.

Good luck,
Vlad
First Choice Appliance

Jan 12, 2009 | Maytag Neptune MAH5500B Front Load Washer

Not finding what you are looking for?
Maytag Neptune MAH5500B Front Load Washer Logo

276 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Bill Long

Level 3 Expert

587 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...