Question about HP PhotoSmart 1115 InkJet Printer

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No power, dead completly..does it have a fuse or anything that I can reset?

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  • carc49 Sep 27, 2010

    Definitely it is the right cord and this printer was working properly. The only thing is that I stopped using it and when I came back today to use it, I noticed there was no power at all. I have no kids and I'm the only one using it so the printer looks brand new and never was moved from the original place since I bought it.


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Not that I know of. Are you sure that the power cable you are using is the right one for the printer? Just because it fits the connection on the printer does not always mean its the right cord.

Check the power ratings on the back of the printer and compare them with the ones listed on the cord. Do they match? If so, does the cord fit the back of the printer snugly without wiggle room?

Have you tried other outlets to make sure there is no issue with the one your using now?

The power supply in HP printers usually lasts a lifetime. I doubt that this could be your problem.

When this has happened to me in the past, the problem has always been the power cord I was trying to use. Some power cords have fuses in them that can be bad. Is your cord a two piece with a box? Or a single piece cord? If its a single piece cord, I would question that it is the right one meant for the unit?

If its a two piece cord, make sure the voltage is right for the machine and follow the cord from end to end to make sure there are no other issues causing a power connection problem. Plug it into the printer and see if there is "play" when connected to make sure that it has not been stretched out and fits where it is supposed to go correctly.

If its the right cord and the connection is snug ect., and it still does not power on I would suspect that the power cord itself has gone bad for one reason or another. There was a type of cord that was issued with certain models of HP printers that was recalled due to malfunctions causing over heating a few years ago. I have not heard of any current issues, but you never know. Try replacing the cord and see if the unit powers up. If it does not then it will be a first and the issue your having is out of my expertise. (I am in my last year of school for my bachelors degree in Computer networking and have about 10 years experience in this field. This should help you gauge my advice)

Posted on Sep 27, 2010

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