Question about RCA OPAL M4001 MP3 Player

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RCA Opal (2GB) Problems

I bought an Opal from Wal-Mart March 30 of this year. It's been working perfectly fine, but recently, when I plug it into my computer, it displays the USB Connected message, switches to USB Transferring, then goes black. It's still charging in that state, but I can't get new music or videos on there, or do anything with it. Also, to start it up, i keep having to hit the reset button, is there any way to fix this? If I have to send it in to RCA, a way to contact them would be helpful, thanks!

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  • 8 more comments 
  • Yoshidaimu May 25, 2008

    Thank you, it works better than ever now!

  • Anonymous May 26, 2008

    The Jack on my RCA Opal appears to be broken. Music only comes through one earpiece, and the computer won't recognize it at all. It still charges though. Wal-Mart won't take it back because it's past it 90-day warrenty. Any help, please?

  • vmchick33567 Jul 11, 2008

    same problem... my computer wont recognize the mp3 player at all and the music menu is completly GONE!! ive tried the reset button and it doesnt work!!

  • poupintte022 Jul 11, 2008

    My RCA OPAL M4001 MP3 Player will only come on if it is plugged up into the computer.

  • Jewel5 Jul 11, 2008

    When I plug in my Opal into the computer it doesnt recognize it...and it no longer charges it just displays the "OPAL" sign.

  • kj_couch_55 Jul 14, 2008

    When I Plug in my Opal RCA into my computer my computer just says it doesn't recognise it and a screen will pop up that says insert disc if it came with one and i do and it still won't work my computer doesn't read it so i can't put any songs on it, but i can listen to whats on it but i would like to add more....?????

  • adrian19908a Jul 14, 2008

    when i put the usb thing in my computor sais it doesnt recognize it

  • Anonymous Oct 02, 2008

    doest'n pass the videos

  • Anonymous Oct 02, 2008

    how i can fix it

  • tiffann0360 Oct 04, 2008

    My RCA MP3 player repeatedly says:

    Please wait, building database. Please wait, this may take a few minutes, and it shuts off.

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  • 8,596 Answers

Firmware upgrade -
RCA's website will have it

Posted on May 25, 2008

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1 Answer

No luck in finding merchandiser that sells RCA Opal MP3 usb cord


Hi,

I have a perfectly fine opal usb cord that i could be willing to sell to you. Write back to me at sjpowell9800@hotmail.com
Happy i could help:)

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Charging up without my computer


wal-mart has a set of two usb adapters one is for your car the other is a wall...all you do is plug your usb cable into the end and the other into the mp3 player. it will work to charge any mp3 player, i think it is about 20 bucks but lots cheaper than a rca or apple brand one.

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RCA OPAL M4OO2A


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1-866-449-7112

May 22, 2008 | RCA OPAL M4001 MP3 Player

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RCA OpAL MP3 player


My son had a similar issue with his. It turned out that he had damaged the headphone/charger/download/upload jack. There was no way to easily fix it, but we were able to return it to Wal-mart for another one. Why they decided to use this jack for so many different functions, I have yet to figure out. It's really a poor design for an otherwise nice mp3 player. If you can't take it back where you bought it, you are pretty much out of luck, unless you're handy enough to take the player apart and replace the jack. Sorry.

Apr 24, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Hey


It sems like everbodies having theis problem (including me) hate to break it to you but there relly isn't much you can do in this situation. I had to trash mine. .

Mar 17, 2008 | RCA OPAL M4001 MP3 Player

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Wal-Mart carries these to the best of my knowledge and they definitely have them on their website.
Here's what I did when I lost mine:
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3. Bring it back to Wal-Mart and say you opened it and it didn't have a cord (you have to bring it back in like a week or so).

If you don't want to do that, i think you can call RCA and get a replacement

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