I bought an Opal from Wal-Mart March 30 of this year. It's been working perfectly fine, but recently, when I plug it into my computer, it displays the USB Connected message, switches to USB Transferring, then goes black. It's still charging in that state, but I can't get new music or videos on there, or do anything with it. Also, to start it up, i keep having to hit the reset button, is there any way to fix this? If I have to send it in to RCA, a way to contact them would be helpful, thanks!
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go the the start menu, click my computer (with your opal plugged in of course) and it will show up in the disc drive part of the page. open it and drag the music files into the music folder. just got my 8GB opal today for 50$ at wal-mart! great deal!
wal-mart has a set of two usb adapters one is for your car the other is a wall...all you do is plug your usb cable into the end and the other into the mp3 player. it will work to charge any mp3 player, i think it is about 20 bucks but lots cheaper than a rca or apple brand one.
My son had a similar issue with his. It turned out that he had damaged the headphone/charger/download/upload jack. There was no way to easily fix it, but we were able to return it to Wal-mart for another one. Why they decided to use this jack for so many different functions, I have yet to figure out. It's really a poor design for an otherwise nice mp3 player. If you can't take it back where you bought it, you are pretty much out of luck, unless you're handy enough to take the player apart and replace the jack. Sorry.
I work at RadioShack and have had a few customers ask about this. We don't have one specifically for the RCA mp3 players, I had a hunch that the charger for the iPod Shuffle (the newer one, not the older one) would work. As it turns out, it does. You can order one through our stores or website that's made by DLO (catalog # 55025326 ), though most electronic retailers carry some sort of charger for the Shuffle already, and you can easily find them online, too.
Wal-Mart carries these to the best of my knowledge and they definitely have them on their website.
Here's what I did when I lost mine:
1. Buy a new one and keep the receipt
2. Take out the cord
3. Bring it back to Wal-Mart and say you opened it and it didn't have a cord (you have to bring it back in like a week or so).
If you don't want to do that, i think you can call RCA and get a replacement