Question about Finis Swi MP3 Player

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My SwiMP3 does not allow me to add/change my music because it does not show up on my Comptuer?

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Have you tried it on a different computer?
Is the battery still functional? Does it operate without plugging into the computer?

Posted on Sep 27, 2010

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Posted on Jan 02, 2017

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2 Answers

Erasing old music & loading more


While the device is still plugged into your computer, empty your trash. That should delete the music off the device as well.

Mar 02, 2014 | Finis Swi MP3 Player

1 Answer

I am trying to add a new playlist to my swimp3, but the computer does not recognize the device, and though I can open the folder and copy music to it, it doesn't change what is on the ipod. Help?


Thank you for posting this reply. I work at FINIS Technical Support and would be happy to help you through out support page. Please visit support.finisinc.com and file a support ticket and I will be happy to help you out with your unit. Or I can call you at your earliest convenience and help you load playlists.

Apr 11, 2011 | Finis Swi MP3 Player

1 Answer

Is it mp4 compatable


Ladyjag49,
MP4 Audio Files are not compatible with the SwiMP3. I would be more than happy to assist you with converting your music into the correct format if you would like. My email address is mmoss@finisinc.com

Dec 09, 2010 | Finis SwiMP3 v2 Player

1 Answer

One earpiece is sounding scratchy


Typically the Swimp3 player sounds great right out of the package. In fact we've had many customers who have used it successfully for years. Like all electronics though, sometimes there is simply a problem.

Your new player is backed by the manufacturer's 90 day warranty. You can contact the store or website for an exchange or contact Finis directly to get a warranty replacement. http://www.finisinc.com/Contact/

Have fun swimming to your favorite music with your Swimp3 mp3 player.

Michelle
Authorized Swimp3 Dealer
WaterproofMusic.com

Jun 19, 2010 | Finis Swi MP3 Player

1 Answer

I charged my swimP3 but it won't turn on when disconnected from the computer.


The Swimp3 Player does need to be charged for at least 3 hours for the best experience. Here are some tips that could help solve your problem:

Problem: The player doesn't turn on.

Suggestion: Charge the battery in the player for at least three hours, this will allow it to fully charge. You can charge it by plugging it into the USB port on your computer or by using a USB wall charger (sold separately). If you do choose to use a computer to charge it, be sure your computer is turned on. If there is no power to the computer, then no power is going to the USB port to charge the Swimp3 player.

Additional Tip: The charging answers are in the Green Indicator Light.

If the green light is flashing off and on, then your SwiMP3 player is charging

If the light is solid green, the SwiMP3 player is fully charged

If you have no green light - then it is not receiving a charge - check the connection, make sure its plugged in properly, or check to see that there is power from the computer or USB wall charger.



Problem: I have charged my player, the light is solid green, but no music plays.


Suggestion 1: Have you loaded music onto the player? Try adding a few mp3 or wma files and test it again.

Suggestion 2: If the power is on, you loaded music, clicked the Play button and no music comes out, press and hold the RESET button for 4 seconds. It's kind of like rebooting your computer when it crashes. Many times a simple reset clears up any challenges.



If that doesn't work, then it could be the

* volume

* incompatible files or

* folders




Volume: On some units the factory volume setting is very low.

Solution: Try turning up the volume by pressing and holding the "+" PLUS button. If you click the "+" button it changes the song, pressing and holding the button will actually control the volume. And if its too loud, press and hold the "-" MINUS button to bring the volume back down.





Incompatible Music Files: If you have loaded a music file that is not compatible, it simply won't play. The SwiMP3 player works with mp3 or wma files, but not aac (like from iTunes).

Solution: Remove the incompatible files. Convert your other music files to mp3 or wma, and if you are importing your songs direct from itunes, you'll need to convert them to mp3s first.



Incompatible NON-Music Files: An MP3 player is similar to a Thumb Drive or Flash Drive because it can hold any kind of file that will fit in the drive's capacity. However, if you have loaded an incompatible file - including JPEGs, Cover Art, Word Docs, anything that is not an MP3 or WMA file, the player simply can't translate it into music.

Solution: Remove the incompatible files, leaving only your mp3 or wma files in your root directory.



Folders: The mp3 player is not able to open folders and play music files stored inside, to the Swimp3 player the folder is simply an un-playable file.

Solution: Open the folders, move or copy the music files into the root directory (remember, mp3 or wma - not aac), then delete the folders.

Michelle
Authorized Finis Dealer
Get Swimp3 Deals at WaterproofMusic.com

May 21, 2010 | Finis Swi MP3 Player

1 Answer

SwiMP3 (128 MB) MP3 Player: I have the original first version of the Swimp3 pl...


This could actually be an easy fix. If you have any files on the player that are not WMA or MP3 files, or that you've stored your music in folders - either way it could simply stop the drive from playing.

Incompatible Music Files: If you have loaded a music file that is not compatible, it simply won't play. The SwiMP3 player works with mp3 or wma files, but not aac (like from iTunes).

Solution: Remove the incompatible files. Convert your other music files to mp3 or wma, and if you are importing your songs direct from itunes, you'll need to convert them to mp3s first.



Incompatible NON-Music Files: An MP3 player is similar to a Thumb Drive or Flash Drive because it can hold any kind of file that will fit in the drive's capacity. However, if you have loaded an incompatible file - including JPEGs, Cover Art, Word Docs, anything that is not an MP3 or WMA file, the player simply can't translate it into music.

Solution: Remove the incompatible files, leaving only your mp3 or wma files in your root directory.



Folders: The mp3 player is not able to open folders and play music files stored inside, to the Swimp3 player the folder is simply an un-playable file.

Solution: Open the folders, move or copy the music files into the root directory (remember, mp3 or wma - not aac), then delete the folders.

I hope you find this helpful.

Michelle
Swimp3 Troubleshooting Video





May 18, 2010 | Finis Swi MP3 Player

1 Answer

My swimp3 Player won't play. It seems to have a


The Swimp3 Surf was discontinued by the manufacturer in 2009, so at this point the warranty is likely expired. (sorry for that bad news).

However, there may be a bright point. If the short is in the earpiece, they do offer replacement earbuds that work specifically with the SurfMp3 and new Xtreamp3. You can visit
http://www.finisinc.com/P-130024/Xtreamp3-Replacement-Ear-Buds to purchase them.

If the short is somewhere else, it may not be fixable since the player is a sealed unit.

Good Luck and I hope you're back to swimming to music, soon.


May 09, 2010 | Finis SwiMP3 Surf MP3 Player

1 Answer

Got to help with computer


  1. Connect the USB cable to the back side of the device
  2. Connection the USB side of the cable into the USB port on your computer
  3. If you are using a Windows PC, you can locate your swimp3 drive in 'My Computer'
  4. If you are using a MAC, you will see a new icon appear on your desktop 'NO NAME'
  5. If you have MP3s on your computer you can drag and drop files onto your swimp3 drive
Once you have all the songs loaded onto your device, eject your device and enjoy listening to music underwater.

Dec 21, 2008 | Finis Swi MP3 Player

1 Answer

Downloading Ares free music


The current version of the swimp3 player will support "unlocked" music in the WMA or MP3 format. As long as you're able to create an unlocked or unencrypted version of the music or audio, you can simply copy that to the Finis Swimp3 Hard Drive. Like most mp3 players, the Drive has similar capabilities as a thumb drive or SD Card - so it's just drag and drop.

Of course, you're responsible for your own music ownership experience.

Have fun Swimming with Music.

Michelle
WaterproofMusic.com

Mar 11, 2007 | Finis Swi MP3 Player

3 Answers

Playing


I had the same problem and it took me while to figure it out, but I did. Thanks to a website telling me how to re-format the whole thing. I went to "my computer" and right clicked on "removeable device" and clicked on format. It should read "fat" not "fat32" then I clicked "start" and then when I loaded stuff on it worked. Good luck!

Feb 18, 2007 | Finis Swi MP3 Player

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