Question about HP Deskjet 3420 InkJet Printer
If there is an "X" on the color cartridge indicator then there is a problem with it. If you have removed the plastic tape that covers the part that connects to the computer and you still have this problem then the cartridge is defective and needs to be returned to the store and exchanged for another that is good. Exchange the cartridge and install the replacement. This should solve the problem with the printer not recognizing a full color ink cartridge.
You mentioned that the printer cannot take paper. Please clarify what happens when you load the paper tray and try to print? Are you loading paper one page at a time using the external feeder or are you loading the paper tray full with paper before trying to print? If your loading page by page or filling the tray with only a few sheets of paper then try loading a bigger amount of approx 1/2" of paper. It is easier for the printer to grab paper when the try has a good amount in it. If it still will not load the paper when the tray is full and inserted correctly, please advise what happens when you try and print - exactly? Does the printer respond to the print command sent from the computer? Does it make attempts to load the paper and then fail and stop? Does it pick up paper and then show a paper jam? Does the printer do anything when trying to print from your computer? Answer these questions and I will help you solve this problem right now.
Posted on Sep 27, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 13, 2011 | HP DeskJet D1460 InkJet Printer
Apr 27, 2010 | HP OfficeJet D135 All-In-One InkJet...
Mar 10, 2010 | Lexmark E250dn Laser Printer
Nov 29, 2009 | Canon MX300 Office All-In-One Printer
Nov 16, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...
Sep 01, 2009 | Canon PIXMA iP1600 Printer
Jul 10, 2009 | Epson Stylus CX5000 InkJet Photo Printer
May 29, 2009 | HP DeskJet 1280 InkJet Printer
Apr 08, 2008 | Brother MFC-5860CN InkJet Printer
84 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: