Question about Dell Computers & Internet
When you press the OPEN/CLOSE button on the CD-device, does the drawer open/close, i.e., is it getting electrical power to the motor that moves the tray?
You say "won't burn" -- will it READ an existing CD disk?
If so, then spend $40 to buy a replacement CD/DVD reader/writer.
Look for a WHITE coloured rectangle near the CPU that will fit that 'P4' cable from the power-supply.
Or, look at the "back' of the CD-device.
There should be two cables: one for "data" and one for "power" that connect to the CD-device.
Posted on Sep 27, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
you might have to physically unplug the plug you cd-rw/dvd rom burner then plug it back in this should activate the found new harware wizard or you might try
control panel admistrive tools,computer management,device manager scroll cd/dvd rom drives right click you can update driver disable or uninstall select properties from there you can troubleshoot or select driver you can update roll back driver uninstall if at any time you see a yellow question mark? you need to install a driver
hope this helps
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