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6mmy cd-rom /dvd burner while burning a cd the cd got stuck and i had to jopen the computer to get it out, but when i put it back there is a cord came loose with p4 on it and i don't know where it goes, but every since then my computer won't burn a cd. I have a Dell inspiron 530s desktop

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When you press the OPEN/CLOSE button on the CD-device, does the drawer open/close, i.e., is it getting electrical power to the motor that moves the tray?

You say "won't burn" -- will it READ an existing CD disk?
If so, then spend $40 to buy a replacement CD/DVD reader/writer.

Look for a WHITE coloured rectangle near the CPU that will fit that 'P4' cable from the power-supply.

Or, look at the "back' of the CD-device.
There should be two cables: one for "data" and one for "power" that connect to the CD-device.

Posted on Sep 27, 2010

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Posted on Jan 02, 2017

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you might have to physically unplug the plug you cd-rw/dvd rom burner then plug it back in this should activate the found new harware wizard or you might try

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Sorry but your burner is a CD-RW/DVD-ROM
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you cannot Burn DVD with this device.
info link here
http://www.cdrinfo.com/Sections/News/Details.aspx?NewsId=7470

Please don't forget to rate me : )

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Hello Rfd832,
What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
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DVD-ROM = Digital Versatile Disk - Read Only Memory
so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs)
If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)

You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive


Hope that helps.. :)

Thanks and Regards,
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