Question about Microsoft Wireless Mobile Mouse 3000

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My house will not move the pointer or click on anything. When I plug it in, the device manager recognizes it as a mouse and it connects without fail; I simply cannot interact with anything on the desktop.

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Ok here goes, make sure you loaded the cd that was included in the box. i want you to search and get rid of the old mouse driver. then check the transmitter for the wireless mouse make sure the lights are lit. Does the snap in reciver have its green light lit. turn over mouse make sure the light is green while in bottom of mouse. download link for software. you didnt say but if your using windows 7 it is differant drivers so check this link out
http://www.microsoft.com/hardware/downloads/default.mspx

but truthfull i think it is recognizing the mouse yes but is using the drivers from your old mouse.

if this helped please spend a moment and rate it to let us better help you

Mel

Posted on Sep 27, 2010

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Posted on Jan 02, 2017

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click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
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if its still not working then its probably broken hehe.

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*** ONLY THIS PART OF THE ABOVE MESSAGE IS MINE ***
ALSO I HAVE THE "RCA Opal M4002A" (2GB) mp3 player.
*** After much trial and error this FIXED my problem. ***
1 - First right mouse click on "My Computer".
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4 - Right click on "MTP" driver icon, then ...
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