a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You will need the disk that contains the firmware. The best thing to do is check on Amazon or ebay and upgrade to the highest firmware your device can accept. I belive the cost for a downloadable copy is between $5-10. If you do this make sure to follow the instructions for you can irrevocably render the device useless. :-(
This isnt too bad, if you are using windows vista, the CD is obsolete, use the syncing technology in mobile device center to access the storage card/drive inside the pda form your computer and you can do it that way. Windows XP: you can go to the microsoft website and get Activesync which will allow you to transfer files as well. If you are using a mac, I am sorry.
It's not the cradle that's the problem. The problem is internal... a short in the **** poor wiring creating a short circuit. The internal wires need to be re-soldered. Dell ditched the PDA line because it could not support it's JUNK. These PDAs were designed to break.
First, restart your pda by using your stylus and pressing the pin-hole sized button on the back of the PDA.
There are sometimes a couple of different reasons why the pda wont recognize the network.
Main Reason: Make sure you are at the home screen...
Tap the wifi icon on the lower right corner of the pda. T
hen make sure that the WLAN power is turned ON.
Press the setting button.
If you see your network in the list, tap on it.
It should bring up a network configuration window.
Make sure it says it connect to "The Internet".
Then tap on the "Network Key" tab at the bottom of window.
If you have no security settings on your belkin router, make sure Authentication is set to Open and Data Encryption is set to "Disabled".
Then press "OK".
That should Be it!!!! Let me know if this way doesnt work, or if something doesnt make sence!
To copy word documents, simply connect your device to your computer, click "Explorer" in ActiveSync, and then transfer the word document from your desktop to your Pocket PC. ActiveSync will do the conversion from Word to Pocket Word for you.
As for wireless internet service, you need a wireless Compact Flash card and data service. Sprint is one of the few companies that offers this, and there is also the Pocket Spider from Enfora which can connect on some wireless networks.