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I am using a Dirt Devel upright vacuum. How do you start the suction of the hose for upholstery etc. as opposed to floors.

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There maybe a dial to turn the floor suction to the hose/wand. normally these are located at th base of the machine.

Posted on Sep 28, 2010

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1 Answer

Dyson no suction in upholstery wand


Hi there, it's Jack at Dyson.

Like most Dyson upright vacuums, DC18 is engineered to divert suction to the hose and wand automatically when it's standing in the upright position. If your DC18 doesn't seem to have suction from the wand when standing upright, you may have a blockage in the hose or wand. Please follow the steps shown in our online Support guide to check for this: http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no/remove-the-wand-from-hose

It's also a good idea to give the filter a wash - in normal use, this should be done at least once every 3 months as shown in the video below. Use cold water without detergent, and allow at least 24 horus for the filter to dry completely before replacing it.

I'm confident following these steps will resolve the issue. However if you'd like any further guidance from our experts after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Hi! There is no way to reduce the suction in the vacuum. The hose should be assembled on both ends when using the vacuum on floors. You can reduce the suction by raising the 5-level height adjustment. Hope this helps!

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if it will not **** dirt from the floor - then the hose is blocked with dirt and debris. use a wire coat hanger to fish the blockage out of the hose. the blockage usually happens where the hose kinda bends down into the floor unit.

c...

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I would check the bottom of the unit to see if there is any blockage. I don't know if this unit has a switch that you set to switch from hose to floor. If so I would set it to floor and see if there is any suction in the hose, indicating a switching problem. If there is no suction in the hose, I would still check the bottom of the unit and disassemble it as much as you feel comfortable to see if you can see any blockage. Good luck!

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2 Answers

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Check the main filter cone - if it has a rip in it, then there won't be any suction in it, also clean it gently with a paint brush to get all of the dust out and check the back of the upright after the bin is taken out as sometimes there is dirt clogged at the back. Check the front of the sole plate i.e. where the roller brush is and check the dust channel behind this as it can get clogged. Due to the nature of this vacuum with the hose being located at the front of the floor head dirt can be trapped but most of all its the paper pleated cone filter that needs a good brushing. Hope that helps.

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There are very few things left to check. First verify that the filter is installed properly, in the dirt cup. second check to make sure the dirt cup lid is on and secure. Did you use water on the round dirt cup filter? if you have you will need to replace it. To verify this remove the round filter and re-install the dirt cup on the vac. do not vacuum the carpet, just turn it on to check for proper suction. and then turn it off.

Your problem has nothing to do with it in the upright position. once turned on you will always have suction, either to the floor or when hose is removed from foot for accessories.

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download manual here

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Set Ready Tools Dial to the Hose
Attachments
Setting. This will allow spray and
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Set Custom Clean Dial for Heavy Traffic, Normal
Clean, Light Clean
, or Rinse, as desired
Attach the cleaning tool to the end of the hose.
Plug in and turn on the Power Switch and Heater
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It sounds like you have a blockage somewhere. The brush roll will still gather material, but if the suction is insufficient, it will spit it back out eventually. Take the bag out and check at the connection for blockage. When you are sure it's clear, put in a new bag and turn the machine on. The bag should inflate rapidly. If it does not, check elswhere for blockage.

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