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When xbox is turned on my t.v. screen just says contact xbox support?

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This is an error code, it will need to be repaired.

Posted on May 23, 2008

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Posted on Jan 02, 2017

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3 Answers

1 red light on xbox 369


hi, here follows a possible solution from Microsoft support:
One light on the ring of light around the power button on your Xbox 360 console flashes red.
You might also see the following error message on your television screen or monitor: System Error. Contact Xbox Customer Support. This message is followed by an error code in the format of "Exx," where xx is a two-digit number.
Note If you see error code "E74" on your screen, click the following article number to view the article in the Microsoft Knowledge Base: 941377 E74 error appears when you use your Xbox 360 console Back to the top
CAUSE A single flashing light might indicate a hardware failure on your Xbox 360 console. Back to the top
THINGS TO TRY Step 1: Disconnect and reconnect all cables a. Turn off your Xbox 360 console. b. Unplug all memory units, controllers, and accessories from your console. c. Unplug everything from the back of your console, including power and video cables. d. Unplug your power supply from the wall, and then unplug the short cord from the power brick. e. Plug everything back in. Make sure that you make all connections firmly.
f. Turn on your console. If the problem still occurs, go to step 2. Back to the top
Step 2: Remove the hard drive To see whether the problem involves the Xbox 360 Hard Drive, temporarily remove the hard disk unit. If your Xbox 360 console does not have a hard disk, go to step 3. To remove the Xbox 360 Hard Drive, follow these steps: a. Turn off the console. b. Locate the hard disk on your console.
c. Press the release button on the hard disk, and then lift the hard disk from the console.
d. Turn on your console. If these steps resolve the issue, reattach the hard disk to verify that the error occurs only when your Xbox 360 Hard Drive is connected. If this is true, contact Xbox customer support to order a replacement hard disk. To contact Xbox customer support, visit the following Web site: http://www.xbox.com/support/contact If this does not resolve your issue, go to step 3. Back to the top
Step 3: Disconnect any memory units a. Turn off your Xbox 360console. b. Unplug any memory units attached to your console. c. Turn on the console. If these steps resolve the issue, reattach the memory units to verify that the error occurs only when a memory unit is connected. If this is true, contact Xbox Customer Support to order a replacement memory unit. To contact Xbox Customer Support, visit the following Web site: http://www.xbox.com/support/contact If this does not resolve your issue, go to step 4. Back to the top
Step 4: Request a repair If the previous steps do not resolve your single flashing light issue, there are no additional troubleshooting steps and your Xbox 360 console must be repaired at our service center. https://myservice.xbox.com/it-it/Pages/welcome.aspx

Jul 31, 2010 | Microsoft Xbox 360 Console

1 Answer

Erroe message on screen "system error contact xbox support


Is there an error code on the bottom of the screen?

E73?
E74?
E68?
E69?

Or another code?

May 28, 2010 | Microsoft Xbox Console

1 Answer

This has never happend before while playing online my screen went all different colors and lines i could no longer see the game but was still in it i then turned off the xbox and turned back on within...


If your xbox is still under warranty, call 1-800-4my-xbox to have it serviced. It is a problem realted to the video card inside the xbox. This error is covered by microsoft for three years from the inital purchase date of the xbox. If you are out of warranty you may want to attempt a repair yourself. Instructions can be found on many sites, such as www.buzzle.com/articles/how-to-fix-e74-error-properly.html

Mar 15, 2010 | Microsoft Xbox 360 Console

1 Answer

When I turn on our xbox a screen comes up telling


You can contact customer support at www.xbox.com/support ,we will need more infomation if you want us to help, like how many flashing lights on the front of the console, or the E number at the bottom of the contact support screen.
Remember thumbs up if this helps.

Feb 01, 2010 | Microsoft Xbox 360 Console

2 Answers

My console has turns on but doesnt show on screen or sound anymor


If your xbox is broken contact microsoft support at http://support.xbox.com/ . If your xbox is under warrenty it will be free else you will have to pay a little bit if it is no longer in warrenty. Their toll free number is 1 (800) 4MY-XBOX

Jun 08, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox would turn on but my screen will just be


Needs to be serviced. Solder under the GPU has lost contact. We can fix this for you. We are a listed repair service on this site.
www.videogamerepairservice.com

Apr 23, 2009 | Microsoft Xbox 360 Console

1 Answer

2 red lights


This problem may occur when the Xbox console is too hot or is overheating. The flashing lights mean that the internal temperature of your Xbox 360 console has exceeded acceptable temperature limits. Let your Xbox 360 console cool. You may have to wait several hours for your Xbox 360 console to cool enough. Don't turn on your Xbox 360 console when the console is hot.Verify that your Xbox 360 console has enough ventilation and that the fans are operating. If the two lights continue to flash red after you try steps 1 and 2, contact Xbox Customer Support.

Microsoft can be contacted by finding the number listed on the back of your video game booklets.

Good Luck to you and Happy Gaming.
Source:
http://support.microsoft.com/kb/907533

Oct 17, 2008 | Microsoft Xbox 360 Console

4 Answers

My xbox turns of xbox 360


Is there an error code on the screen?

Feb 27, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


Check your AV cables. Make sure all the wires are plugged in and secure. Make sure the switch on your AV adapter is turned to TV, or HDTV, depending on which tv you have. If it still doesnt work, contact xbox customer support at 1-800-4MY-XBOX

Jan 20, 2008 | Microsoft Xbox 360 Console

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