Question about Thermador SGS36GS Gas Cooktop

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We have a Thermador SGC365R which was installed in 2000. The center two burners (extraLow burners) have never worked, but we had no authorized repair people in our area so they never got fixed. An unauthorized repair person came today and said he would need another persons help, and he might break some parts while trying to repair it. Does this sound right? Also, is this something you could do yourself?

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Hello- The extra low simmer burners are indeed troublesome. Sometimes you do have to drill-off the burners, sometimes all of them. This is can be very time consuming depending on if you have the right tools. The issue is you have to get the top off the unit in order to access the spark module and switches that come with the Potentiometer kit (the parts they will need to replace). As well, they will have to replace the Venturi Tubes that were drilled off and the orifice holders as well because the venturi screws into this. I would get a parts cost and labor estimate and consider also the cost of installing a new cooktop. I have done many of these, it's the same on their ranges, and it can take a couple of hours. I will say that I have never needed another persons help to do the repair. Hope this helps, best regards.

Posted on Sep 28, 2010

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