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On one of our macbooks the sound is grayed out and can not get it to work even after going into system preferences. the mute button is grayed and can not uncheck it

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If you are using windows xp take device manager to get device manager right click the computer icon on the desk top take properties from the click hardware click device manager click the sound vedios and game controller iexpand it by clicking the " " you will find the detailes of the drivers installed if the sound driver is marked yellow uninstall it and load the drivers once again if the drivers are alreadly installed correctily check the male in conected to the speaker socket of the mother board check the volume contol wether any of the indicators is muted if the problem still presits then the problem is with the audio sockets and the audio ic if its a addon card replace it and check

Posted on Sep 29, 2010

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1 Answer

How can I unmute MacBook Air?


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Sounds like the volume is muted. Right click on the speaker icon and it should allow you to un-mute it. If that does not work, you need to download or reinstall your sound drivers. If you do not have the cd you can get the sound drivers from the apple website.

I hope this helps. Please rate.

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Have you made sure that the sound options in system preferences are all set, and not muted? Open system preferences, choose sound, go to the output tab. Make sure it's not muted or something silly.

If that's not it, and you're mechanically inclined, you can try opening the mac case and see if the speakers are disconnected. Although, I doubt they are unplugged.

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This also happened to me after unplugging some headphones. After reading this, I opted for putting the headphones back in instead of a toothpick. This fixed it.

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