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Not all laptops display adapters will allow the individual settings for a screen and a monitor to take effect correctly.
This happens especially when one is a widescreen and the other is a standard screen.
It seems your settings are taking effect on both screens at once instead of on each screen individually.
I assume you have adjusted te display sizes in your display settings ?
If so, did you adjust each display separately ?
You may also have to see if your display adapter has the most correct drivers. That may help.
My friend just purchase this monitor yesterday. When she plugged it in to the back of the tower she received the same prompt u have mentioned. I was able to repair it because she simply did not realize that I had installed a new graphics card into her pc a few months ago. When u do this, you have to hook your monitor into the area where the new graphics card was installed. You can not plug your monitor into the same onboard card that u have previously plugged your monitor into.
Let me know, if by chance, u did install a new graphics card.
Hope this was helpful :)