SOURCE: TV not working with remote from Cox cable/Scientific Atlanta
The cable company should be able to tell you how to scan for the remote code that will work for the TV. The other possibility is to try a Funai or Symphonic codes since they are the same with Sylvania now.
I hate to say it but use two remotes--original for the Vizio and the box remote for the box---some kind of conflict here---you can also try to unplug things from power for while and repower to see if a reboot will help or not.
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