Question about Comfort-Aire BHD-501 Dehumidifier
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Posted on Jan 02, 2017
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Thank you for your post, K!
I understand that your Frigidaire dehumidifier is continuously running and it is not collecting water. This can be caused by a dirty filter. A dirty filter can restrict air flow which will allow your dehumidifier to not pull in air. I would recommend checking your filter to make sure it is clean.
Frost on the coils within your dehumidifier will also cause your dehumidifier to stop working as well. You should check to make sure that there is not frost visible on your dehumidifier. If you do locate frost you would need to perform a manual defrost on your dehumidifier and you can do that by disconnecting power from it for at least two to three hours.
If these steps do not resolve your issue you may need to reach out to the manufacturer for a proper resolution. I hope this information is helpful to you. -Matt
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