Question about AT&T BlackBerry Curve 8310 Cell Phone - Red

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Blackberry Why, when someone sends me a text message with a picture in it, I can not view the picture? It gives me a web site to go to view it and the web site doesn't even work!!! Please help!

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You need to send a picture to yourself, twice. That fixes it.

Posted on Nov 30, 2008

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You need the multi media package

Posted on Jun 02, 2008

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Receiving text messages with pictures


This model not the best for doing & receiving pictures or texts. But I sometimes have issue above if someone has sent a message or a picture to me as part of a group message. I seem to have less issues if they send it to just me directly. Next time someone sends you one, text them back & ask them to send you pic/message seperately, not within a group & see if that helps

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with an MMS-enabled phone you can:
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MMS runs over GPRS. You normally need to subscribe to a GPRS tariff, and have 'Media Messaging' enabled by your network operator. You will need a phone handset that supports the MMS service - If you receive an MMS message and don't have a suitable handset or GPRS service, you'll receive a standard SMS text message, and will be able to view the message at the web address included with the text message.

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2 Answers

My friends are trying to send me pictures via a sms message but i don't receive any of the messages at all


Hi this is a very common problem and usually happens if you have changed you phone to another network.

all you need to do is call your service provider and tell them what make and model of phone you have got then ask them to send you the latest mms and wap settings, they wont charge for sending these to you and they will send them via text message.
this will then update your phone to the latest media message settings and internet settings, once this is done you will be able to send and receive what ever you like.

you can sometimes send the settings to your phone yourself from your service providers web site but not all service providers offer this service so you would need to check, the easiest way would be to give them a call and ask them to send you the latest settings.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

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1 Answer

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These settings are operator specific. I know with Vodafone you can go on to their web site or into a shop give your phone number and they will send you the settings in an update like a text message. I suggest you have a look with your operators web site.

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Hi,

I think the problem here is with your connection. I understand that you have the right settings from your operator...however you should check with them to see if your line is data enabled for MMS (this is how your pictures are sent....in an MMS message).

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Hi

Contact your service provider and ask to be set up to recieve / send MMS messages. Or try your providers web site.

Hope this helps M00zy

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Hi if you ring up your service provider they will send you the settings via a text message this will update your phone they dont charge for this.

Also if you go onto your service providers web site you can sometimes send the settings to your phone from their web site not all sites do this but they will send you text message to update your phone for free hope this helps

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