Question about HP LaserJet 2420 Printer
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Hello Anil_ kuma61!
First thing you need to do will be check the correct postioning of the pick up roller on the automatic document feeder, open up the top cover, you will see a grey roller on the middle, this roller shouldnt be touching the cork a the bottom.
After checking on this, we need to reset the sensors on the printer, to do this follow this steps:
1) Turn the printer off
2) Take out all supplies, including toner and paper
3) With the printer off, press the down arrow and the cancel at the same time (keep the depressed)
4) Turn the printer on while holding those keys and wait until you a message on the display "permanent storage init"
5) release the keys and wait to the printer to come back to ready
Posted on Jul 17, 2010
The problem is usually caused by printing a PDF file with fonts/page size/ page formating errors which will cause the printer to display the 49.3048 error. The only way to use the printer is to POR or recycle the power and delete the print job from the server or spooling device and cancel it on the printer before the offending command is issued to the printer again. You can try updating the firmware to the latest version 46.140.5 from the HP website. MIke L.
Posted on Jul 20, 2010
Tips for a great answer:
Nov 09, 2010 | HP LaserJet 4 plus Printer
Aug 25, 2010 | HP LaserJet 5200 Printer
Jan 15, 2010 | Office Equipment & Supplies
Dec 01, 2009 | HP Office Equipment & Supplies
Nov 19, 2009 | HP LaserJet 4700DN Printer
May 21, 2009 | HP Office Equipment & Supplies
Apr 23, 2009 | HP LaserJet 4350n Printer
423 people viewed this question
Usually answered in minutes!