Question about Dell 1700 Laser Printer

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Reset after changing the drum

I have installed a new drum cartridge after getting a printout that says the old one had used up its usefullness. The error light still comes on and the unit won't print.

Isn't there a procedure to reset the drum counter?

Thanks,
Mike (972) 713-9999
mike@ricksteins.com

Posted by on

  • leeluv96 Oct 07, 2008

    I had to same problem when I changed my toner. I tried the cancel button solution and it worked, but my printer has also been printing a dense black strip allong the left side of all my papers. I have tried taking the unit apart and cleaning everything. But, I still have the strip. The longer it continues the darker the strip gets, even after I changed the cartridge.

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  • 300 Answers

To reset the photoconductor kit, open the front door, press the cancel button for 3 seconds, all lights will cycle, close front cover. The counter is now reset

Posted on May 23, 2008

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2 Answers

I have a Brother HL1240 printer. When I print I get toner stains on the left margin. Is this a cartridge problem or is it the printer itself? I guess I'm wondering if I change the toner cartridge...


in most case this kind of issues arise if your drum is not cleaned properly with the wiper. As the printer becomes old, the wiper that cleans the drum might get reduced in size...
so it has to be checked at the first.

May 23, 2011 | Brother HL 1240 Printer

1 Answer

How can i change drum


Once you have the new drum unit, and are ready to install, just open the front door. Slide out the toner cartridge/drum unit combination assembly. Press the release tabs on either side of the toner cartridge and lift it up and out of the drum unit. Set it aside. Unpack the new drum unit and go over the installation instructions if you have them. Basically you are just removing all of the packing materials for the drum unit. Once that is done you need to install the old toner cartridge into the new drum unit. It just slides in and locks down. Then install the whole assembly back into the printer.
Leave the front door open, and press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.
This should complete the installation process. Just run a test copy to verify all is well.
Good Luck and Thank You for using Fixya.

Sep 26, 2010 | Brother MFC-8860DN Printer

2 Answers

Laser jet produces printouts that are smudged and dark


Remove the toner cartridge and use a soft cloth to wipe the photo drum clean of toner. Put it back and try again, if you still get bad prints, then you need a new toner cartridge.

Apr 01, 2009 | HP LaserJet 1200 Printer

1 Answer

Dirty Background on Printouts


The most likely problem is not with the drum unit but rather with the developer unit and there is a leakage current within the unit causing the 'ghosting' on the printed images.

I would suggest that you replace the developer unit within the system. It is quite possible that the waste toner blade is contaminated with debris from using non-OEM toner within the unit. Therefore leaving residual toner particles on the surface of the drum.

Try this solution and see if that corrects your problem. This solution can be applied to virtually any laser printer, copier or MFP device in the industry. The problem is nearly 99% of the time related to CHEAP toner cartridges that are refilled or refurbished and the company doing the work does NOT replace the cleaning blades within the units, and they use a generic polyester-resin toner that does not conform to manufacturer standards.

I worked as a Design Engineer for Kyocera-Mita America for nearly 6 years and have seen this problem many times in the industry. The price you save on using recycled cartridges ends up costing you more when you have to replace a developer or drum unit.

Hope this information helps you out.

Cheers,

Keith

Oct 22, 2008 | Sharp Office Equipment & Supplies

3 Answers

Replaced drum fax 2820


Hi, #'s 6, 7 and 8 below explain how to reset the drum indicator.
Hope that helps...
Lbcoaster

How do I replace the drum unit?
Description:
Follow the procedure below to replace drum unit.
CautionDo NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
spray1.gif Caution
    Just after you have used the machine, some internal parts of the machine are extremely HOT! Never touch the shaded parts shown in the illustration.
chap1142.gif

  1. Open the front cover and pull out the drum unit and toner cartridge assembly.
Caution
    To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
all_sf_15.gif
  1. Hold down the lock lever on the left and pull the toner cartridge out of the drum unit.
Note
    • Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
    • Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the plastic bag.
all-ug-13.gif
  1. Unpack the new drum unit.
  1. Reinstall the toner cartridge into the new drum unit. If you put it in properly, the lock lever will lift automatically.
all-ug-16.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_2000.gif
  1. Install the drum unit and toner cartridge assembly in the machine.
  1. Press Options.
lcdwaku54.gif lcdwaku62.gif
  1. To confirm you are installing a new drum, press 1.
  1. When the LCD shows Accepted, close the front cover.
Related Models FAX-2820, FAX-2910, FAX-2920, MFC-7220, MFC-7225N

Aug 02, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

J2 drum cartridge light no after replacing drum


J2 is the indication that the Drum Cartridge life has elapsed. The possibly exists that the Customer has installed a New Drum Cartridge. The Customer would be directed to change their Drum Cartridge by their User Guide. This action on the part of the Customer will cause the Drum Reset Switch to actuate for a moment when the Side Door is closed. This is with the provision that the Drum Reset Circuit is working properly. That momentary actuation of the Drum Reset Switch, being actuated by the New Drum, resets the Drum Counter. Should something be faulty with either the reset mechanism on the New Drum Cartridge, or the Drum Cartridge reset Switch circuit, the Counter will not reset. Note: A new Drum Cartridge will NOT reset the Drum Counter unless the machine is holding a J2 presenton the display. The first revolution of the Drum will render the Drum Cartridge used. A Used Drum Cartridge will NOT be capable of resetting a J2. Again, one revolution of a new Drum Cartridge will render it to be a used Drum . Cause:

Apr 25, 2008 | Xerox WorkCentre XD130DF Laser Printer

1 Answer

Printouts with shadow


Two things - Fuser or cartridge - stop print halfway in machine, if fault occurs before paper has gone threw the fuser then it is a faulty cartridge, if print is ok before fuser (the hot bit at rear) but gets doubled up after fuser then the hear roller in fuser are faulty change fuser....but 95 % of the time it is due to dodgy refill cartridge or worn cartridge (the rubber blade inside cartridge fails to apply enough pressure against drum to clean away old image  hence duplicating itself onto your nice clean paper! Try a known good cartridge if in doubt..

Oct 16, 2007 | HP LaserJet 1300 Printer

1 Answer

Shadow On Printout


Here are the possibilities:

-drum blade is not cleaning well, take out toner look at the shiny cylinder ( drum) is there toner on it? change cartridge.

 

- transfer roller ( black roller on bottom of machine that comes in contact with drum) take lint free cloth and wipe may need to be changed,

Oct 11, 2007 | HP Color LaserJet 9500HDN Printer

1 Answer

Black streaks on printout page


It sounds like excess toner has built up in or around the imaging drum. I would *carefully* remove the toner and drum (can be messy) and use some canned air to clean the inside out. If you are still getting these streaks, it might be time to get a new drum (DR 400) as you are supposed to replace the drum every 6 to 8 times you change the toner cartridge.

Aug 22, 2007 | Brother HL 1440 Laser Printer

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