Question about Lexmark Office Equipment & Supplies

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Put in new ink cartridges Printer will not print Get error message cartridge short press power key I do that and get message system error V5.75z Now it just saYS CARTRIDGE SHORT PRESS POWER KEY AND NOTHING HAPPENS I can't ower the machine off with the power key

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  • slittman5431 May 24, 2008

    This did not solve my problem I still get system error and I can't turn the printer off by the power button The printer also says cartridge short and to press the power button When I press the power button I get the system error message

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  • 1,142 Answers

Try to do a hard reset by unplugging the device from the power outlet and wait for sometime then reconnect.

Posted on May 23, 2008

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Message reads "cartridge short press power key"


The error indicates that one or both of the cartridges has a short circuit. Please follow the steps below to identify and fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Sep 11, 2011 | Lexmark X83 All-In-One InkJet Printer

1 Answer

I have the Dell AIO 926 and i have an Error Message. Error 1203 Consult User's Guide I cannot print, what do i do?


error 1203's error name is print head short which indicates a short circuit in the print head has occurred. solution to this problem is to disconnect and then reconnect the printer power cable. Reinstall the ink cartridges.For more information, see Replacing Ink Cartridges.
Replacing Ink Cartridges
  • Turn on your printer.

  • Lift the printer unit, and then position the scanner support between the tabs to hold it open.


    sayurisan20_4.jpg

  • The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
  • Press down on the ink cartridge lever to raise each ink cartridge lid.


    sayurisan20_5.jpg

    Remove the old ink cartridges.


    sayurisan20_6.jpg


  • Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them properly.

  • If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
    NOTE: The following illustration shows a black cartridge and a color cartridge (used for normal printing). For photo printing, use a photo cartridge and a color cartridge.
    sayurisan20_7.jpg







    Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier.
    sayurisan20_8.jpg

    Snap each lid closed.

    sayurisan20_9.jpg

    Hold the printer unit up, push the scanner support back to unlock it, and then lower the printer unit until it is completely closed.

    sayurisan20_10.jpg







  • Jun 05, 2011 | Office Equipment & Supplies

    1 Answer

    I keep getting a cartridge 50C cartridge error on my printer. What can I do to fix it? I can't print just anything. The test printer works but I can't print anything else.


    Hi there Error 50c

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Apr 07, 2010 | Dell A960 All-In-One InkJet Printer

    1 Answer

    Dell A940 prints black but doesn't print in color. I installed a new color cartrige and the 50c error went away, but still doesn't print in color...


    Hi there Error 50c
    This is for yours.
    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Nov 20, 2009 | Dell A940 All-In-One InkJet Printer

    1 Answer

    Error 50C being displayed and the Printer will not print. I have replaced both Cartridges with no joy. What should one do?


    Hi there Error 50c

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Oct 07, 2009 | Dell A940 All-In-One InkJet Printer

    1 Answer

    Printer will not print it will say error 50c


    Hi there Error 50c
    Ok try this.

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Sep 18, 2009 | Dell A940 All-In-One InkJet Printer

    1 Answer

    Printer cartridge error


    Hi there Error 50c
    There is lots this happens with the dell printers

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Oct 25, 2008 | Dell A940 All-In-One InkJet Printer

    1 Answer

    DELLA 940 DOES NOT PRINT


    Hi there Error 50c

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Jul 20, 2008 | Dell A940 All-In-One InkJet Printer

    8 Answers

    Ink system failure erorr 0xc18a0306


    Although it did not work for me, HP offered this as a solution. If it does not work, HP indicate you have a hardware fault that can only be fixed by a service engineer repair.

    1. Get the unit into the “Support Menu” by following the steps below :
    A. - Press and hold the “left arrow” key.
    B. - Press the “Setup” key and release both keys.
    Display should say “Enter Special Key Combo”
    C. - Press and release the “OK” button.
    Display should say “Support” and display the FW rev (something like R0616R)
    2. Press and release the right arrow button until the display says “System Configuration Menu”.
    3. Press and release the “OK” button.
    4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
    5. Press and release the “OK” button.
    6. Display should say “Hardware failure status: Clear. Press OK to clear”.
    7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
    8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
    9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
    10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
    11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
    12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

    Mar 24, 2008 | HP Photosmart C5180 All-In-One InkJet...

    2 Answers

    Printer does not connest to pc


    I think "Cartridge short" is refering to a short circuit to the ink cartridges, remove them and clean the contacts, and try again, if this persists try replacing the cartridges

    Aug 22, 2007 | Lexmark X85 All-In-One InkJet Printer

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