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Kenwood Microwave cj/al28 - turntable not rotating. I have checked that the drive gear is intact and then checked power to the turntable motor. No power is being applied to the turntable motor in microwave or convection oven settings. Any ideas?

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Posted on Jan 02, 2017

MicrowaveSvc
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SOURCE: the turntable on my microwave

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You should be able to find parts here. If not, someone here should be able to direct you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 08, 2008

  • 2 Answers

SOURCE: Kenwood CJ/AL28 microwave does not

Check the high voltage fuse between the transformer and the capacitor, had the same problem with mineand this fixed it. Not an ordinary fuse though (5Kv 0.8a), cost me about a fiver.

Posted on Nov 02, 2008

  • 353 Answers

SOURCE: Kenwood microwave not heating

cheaper to buy a new one

Posted on Jun 30, 2009

kel1guy2002
  • 3740 Answers

SOURCE: Kenwood Microwave oven CJ/AL28 The turntable is

Hi and welcome to FixYa, I am Kelly.
POWER OFF / UN-plugged
To gain acces to the motor the outer chassis must be removed. 4 side scews and 6 rear screas.. then life the rear of the outer cabinet 10 degrees and slide it aft to unlock the front tabs. Then remove the cover. Before you do anything; take a good screwdriver held by the handle and ground the HV capacitor 3 times across the 2 terminals to prevent a horrible shock.

The turntable motor will accept input (0utlet) power when disconnected and a test cord connected to the turntable motor PN TYJ5807A. Some of these are 24 Volt motors... make sure you look on the motor to determine the voltage. You can test the motor for resitance on R x 1,000 scale. I should read resistance to the 2 terminals only and NOT to the case. If it reads from either terminal to the case the motor has failed. The windings in these motors are MUCH thinner than human hair. http://www.buyspares.co.uk/search.pl?query=TYJ508A7
or
http://www.4kenwood.co.uk/cgi-bin/product.pl?PID=944115

Take a good look at the motor drive post and make sure it matches yours. I could not find an exact parts break down for the CJ/AL28 but most turn table motors are common in a brand.

Thanks for choosing FixYa.
Kelly

Posted on Nov 28, 2010

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Hi and welcome to FixYa, I am Kelly.
POWER OFF / UN-plugged
To gain acces to the motor the outer chassis must be removed. 4 side scews and 6 rear screas.. then life the rear of the outer cabinet 10 degrees and slide it aft to unlock the front tabs. Then remove the cover. Before you do anything; take a good screwdriver held by the handle and ground the HV capacitor 3 times across the 2 terminals to prevent a horrible shock.

The turntable motor will accept input (0utlet) power when disconnected and a test cord connected to the turntable motor PN TYJ5807A. Some of these are 24 Volt motors... make sure you look on the motor to determine the voltage. You can test the motor for resitance on R x 1,000 scale. I should read resistance to the 2 terminals only and NOT to the case. If it reads from either terminal to the case the motor has failed. The windings in these motors are MUCH thinner than human hair. http://www.buyspares.co.uk/search.pl?query=TYJ508A7
or
http://www.4kenwood.co.uk/cgi-bin/product.pl?PID=944115

Take a good look at the motor drive post and make sure it matches yours. I could not find an exact parts break down for the CJ/AL28 but most turn table motors are common in a brand.

Thanks for choosing FixYa.
Kelly

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

For parts and service, you should contact Kenwood at the number in the owner's manual.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You should be able to find parts here. If not, someone here should be able to direct you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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