Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Freezer will not stay cold enough

We have the freezer temp set at -6 and have a thermometer in there and the coldest it reads is about 10 but it goes up and down all day getting as warm as the mid 20s. I checked the fridge part and the temp is exactly on. I am not sure if there is anything I could try at home or if the should just call for repair.

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Generally when there is a problem with the freezer section temperature there is also a problem with the refrigerator section temperature.

You can check and make sure the condenser is clean. This is where the heat is moved to the outside air (room air). Look behind the refrigerator for a removable panel. Behind the panel there is the condenser which needs to be cleaned at least twice a year. There is a fan motor which moves the air to remove the heat from the system. This fan must operate at the same time as the compressor.

Posted on Jun 03, 2008

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1. The little door is not open.
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2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
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1. Coolant leak. There is enough coolant to keep the Ref side cool but not enough to freeze on the freezer side.

2. Defrost system failure. The coils on the freezer side are clogged with ice and it's just a matter of time when the Ref side won't cool either. The back wall in the freezer will be covered with ice/frost

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Are you sure of the temp inside your freezer?
Place a small thermometer that can register temps around the freezing range. (example of a thermometers not to use are: a candy thermometer or a thermometer used to take a person's temp.) If you do not have one or do not want to purchase one, put a bowl of water in your freezer. If the water does not turn to ice in say 6 to 8 hours, your freezer is not cold enough.

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