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Ibrahem, Check the attached links,instruction and guides how to transfer your vids. Good luck
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1. You can use Windows Explorer:
Step 1. Connect your Phone to computer and wait the popup appears.
Step 2. Click on "View Content" option.
Step 3. Find and select the pictures you need through listed folders.
2. If you own an iPhone
You can use Photos app(Mac&PC) to copy camera roll pictures to computer. It can help you copy all new pictures to computer.
How to Transfer Photos: Windows Vista/7 Users
If you have Windows 7 or Vista, there are two easy ways to transfer your photos directly to your desired folder or directory.
When your iPhone device is connected, click on the Start Menu, and then Control Panel. Click Hardware and Sound. Select AutoPlay, scroll down to find where your iPhone device is listed, open the drop-down menu, and select "Ask me every time."
Step 1 - Connect your iPhone device
If you enabled the AutoPlay behavior using the method described above, you can skip this step, because your iPhone is already plugged in. If not, connect your device using the appropriate USB cable that your phone came with.
Step 2 - Import Pictures and Video
The AutoPlay prompt should appear with your device type listed at the top. Click the first link that says "Import Pictures and Video."
If for some reason the AutoPlay prompt did not appear, go to Start, then Computer, then right click on the icon for your iPhone device and select "Import pictures and video" from the context menu that appears.
Step 3 - Choose a directory, and import
Before you click Import, go to Import Settings, and select the "Import to" field to select the destination you want your photos to transfer to. By default, they will transfer to your My Pictures folder. You can also select the "Always erase from device after copying" option, though this is, as always, optional.
Click OK, then click Import, and your photos will be transferred to their designated directory.
If you don't want to mess with AutoPlay, you can find and transfer your photos manually using Windows Explorer.
Step 1 - Connect your iPhone device Step 2 - Click Start, then Computer
This should take you to a Windows Explorer page that lists your hard disk drive(s), and devices with removable storage. If connected properly, your iPhone device will register as a device with removable storage, and you will see the icon for it listed below this header.
Step 3 - Double-click your device's logo in Windows Explorer
Double-clicking your device will open it up as a directory, full of folders and sub-folders that store all of your phone's content.
Step 4 - Open your camera folder
Your camera folder should be located in [Your iPhone Device]\Internal Storage\DCIM\100APPLE. This means once you're in your iPhone's directory, click on the Internal Storage folder, then the DCIM folder, then the 100APPLE folder.
Step 5 - Transfer your photos
You can import your device's photos by selecting the ones you want, or pressing Ctrl+A to select them all, and dragging them onto your desktop. Or, you can hit Ctrl+C to copy the photos, and then hit Ctrl+V in the folder you want to copy them into.
To download pictures from your cell phone to your computer, plug a USB cord into the phone and the computer, find the mobile device drive, and drag and drop photos from the "Pictures" folder. Transfer photos from a mobile device to a computer with information from a wireless specialist in this free video on cell phone s
Fixed the problem - Even though the pc checks for updates automatically I should have checked to see if there were any available updates at the microsoft website. There were 3 available and once downloaded and installed the picture manager part of office suite professional 2003 is now working just fine!