Question about HP Office Equipment & Supplies
Replace it but better exchange for another model or money back inbetween 8 days with original purchase receipt
Posted on May 27, 2017
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
""I have the same issue. I replaced both cartridges and ran the alignment test numerous times but kept getting this message. I then unplugged the printer and plugged it back in and it was fixed! You probably already tried this but if not, it worked for me. Good luck!""
try that for about 10 seconds per the manual at ("http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf" if you don't have it)
Posted on Feb 28, 2009
Don't use nozzles clean function, besides ink consuming it can cause damages that cannot be fixed: black lines on the back side of the page that will be permanent. Instead put two photo paper together (2x260 gr) and push the two papers together into the printer while printing a motive including many colors. Do so a couple of times and the clogg usually disappears. Good luck! jonk
Posted on Mar 12, 2009
Go to the following link to get support for your printer
Posted on Nov 05, 2009
Testimonial: "Straightforward answer & appropriate link!"
Reset the product:
Posted on Jan 25, 2010
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