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I get no sound or picture on channels 90 (GEM) and 73 (7mate) but i do get their guide. Every other channel is fine. I have done auto channel search a few times and nothing has helped.

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I ended up ringing LG who we got our plasma tv with and they sent me out a usb device that I plugged into my tv and now I get sound!

Posted on Feb 08, 2011

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I'm having sound problems with Gem too, as are others, apparently. If you are getting program info but no picture for either of these, however, I suspect that you may only have a SD digital receiver, rather than a HD (High Definition) one. Can you receive the One HD sports channel? If not, that will be it for sure.

Posted on Oct 11, 2010

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Posted on Jan 02, 2017

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