Question about Everex StepNote NC1500 Notebook

2 Answers

Sound not working

It says I have no sound device and I have tried downloading drivers(even from threads from here) and it still ceases to work. Where can I get a audio device for this computer?

Posted by on

  • 6 more comments 
  • Zero0G May 24, 2008

    no no driver cd and it sas my pci devie is unknown i am pretty sure that has somethng to do with it

  • Zero0G May 25, 2008

    What can i download to tell me all those things?

  • Zero0G May 25, 2008

    i am not new i will post all the requested info soon

  • Zero0G May 26, 2008

    Microsoft Windows Xp


    Version 2002

    Service Pack 3, v.3282

    Via Esther

    processor 1500MHz

    1.50 GHz, 448 MB of Ram

    Physical Address extension

    (if that helps any)btw its ok

  • Zero0G May 26, 2008

    I have read up on my laptop and this problem was predicted and everyone that has reformmated to windows this happens. As you can see: (near the bottom read the post)

    Well yeah i need the link to the driver even though the place has a link, when i download it i can't install it.(i don't thnk i know how) So just a way to solve the unknown pci device problem which is the sound problem.

  • Zero0G May 28, 2008

    I downloaded the prgram but the problem is that it says there is a password on the file and i dont know the password. So if you could give me a link with no password onthe file that would be greatly appreciated.

  • Zero0G May 28, 2008

    ok i downloaded and it is registered

    IT is instaling updates for my:

    Via HyperionPro driver

    VIA IDE Falcon Storage driver

  • Zero0G May 29, 2008

    hmph that program is not workingand permanetly dsabled my windows update Well anyway when i clicked next r the drivers to install it showed x's on the download so they are not working is there any better driver programs money is not an object so yeah anything you can recommend



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Intel(R) cleron(R) cpu 2.70GHZ
version 2002, service pack 2
512 MB of RAM

Posted on May 10, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 27 Answers

Hi have you the driver cd for it ? if yes reinstall from that .
or try going into control pannel click hardware / sound . scroll down to device manager click on this . the problem will be indicated by a yellow warning sign right click this and update drivers .
there is one more thing to try you must down load from the net a program called driver genious 2007 this program will find any driver problems you may have and locate them from the net and install all the drivers to make your pc runs smoothly this is the best program on the market to solve any driver prblems ok
hope this helps for you thanks

Posted on May 23, 2008

  • 5 more comments 
  • andy felton
    andy felton May 24, 2008

    hi thanks for getting back to me sorry i didnot understand the problem .

    right can you give me you pc's full spec eg, xp / vista / cpu / hard drive size / do you have cd rom or dvd rom or dvd rw / do you know what m/board you have ? /mem size / can you tell me the name of the sound sys you have in or not ? and if poss can you please tell me a little more about your problem and what you have tryed to do .

    i shell try my best for you ok

    thanks again

  • andy felton
    andy felton May 25, 2008

    ok by what you have said to me are you new to the pc world ?

    have you just got your first pc?

    dont be put of if your are every one has got to start sometime my friend if yes i will be happy to help you learn your way into the world of computers ok

    let me know please and then we can start to get you learning and fixing your pc to do what you want it to do ok


  • andy felton
    andy felton May 25, 2008

    hi sorry about that .

    thanks for letting me know i shell wait for your reply and then we can see what we can do for you ok

    all the best

  • andy felton
    andy felton May 26, 2008

    hi thanks for letting me know .

    right here we go win xp pro 1.5gig cpu i see no problems in your sys running infact it should handle most software with ease on your main board there should be a sound device already in stalled if this has failed then the most commen thing to do is install a new sound card on the board if you have tryed and failled in the first solution that i have given you then this is the only option left to you buying a new soud card and installing it to your main board just like what you would do if you was going to put a modem in ok .

    what your wanting is a sound blaster 5.1 digital sound card as i think ebay is easyer you can get the card from there or try your local pc shop or pc world shop they will most def have what you need when your installing it follow the installing info on the box this will come with a installing cd that will make the sound on your pc even more fantastic

    i do hope this helps you in fixing your problem im so sorry that it has taken a long time to get there but sometimes we are faced with some tricky problems to fix

    if this has not solved your problem then by all means do keep asking and im sure that someone may have a solution to your problem

    all the best hope it works for you

    thanks again

  • andy felton
    andy felton May 26, 2008

    hi so sorry to see that this laptop has such a big problem i am running vista on my laptop and xp on my tower and most of the problems that i have had to deal with have been face to face from repairs to peoples pc's and my own this is a new one for me driver conflect can be sorted very easerly but sometime you get a problem like this and it test us all if i find a solution to this rest easy that i will tell you asap i will try my very best for you .

    have you tryed the first solution i said and downloaded the program called driver genious 2007 i have been using this and it works

    all the best to you if you manage to get it fixed please let me know

    thanks for your time

  • andy felton
    andy felton May 28, 2008

    hi thanks for getting back to me.

    ok you have downloaded the program and its working yes ?

    as you have said it downloading 2 programs this as i have said should find any drivers that are missing or need replaceing .

    make sure you back up all your drives first befor you start the update . go to options and tick the new drivers dater base ok

    then start your new updates after you have done this try going to tools and tick device diagnostics try this if what you have done dose not work it will show all your drivers on your sys.with faults or with out there is alot you can do in this program ok

    just as i would say to anyone play see what the program can do for you and i hope this dose sort out your problem let me know how this works ok all the best to you


  • andy felton
    andy felton May 29, 2008

    hi have you clicked on tools / device diagnostic to see if there is any drivers missing ?

    and have you backed up your drivers before you started the update ?

    can you tell me when you clicked update drivers did it come up with your win xp on it and if you clicked next did it show the drivers that needed updating if yes it should have come up with the sound device you needed

    eg realtek high definition audio driver put a tick in the box then click next

    this is what should have happened ??? can you tell me what happened next ?? please

    i want to help you sort this as there is not anothere program that i know off that will help like this should and if this is not working then the only other thing is to totaly reinstall your windows again and start from the begining .hummmm

    can you tell me what virsion of windows you installed please may have an idear i hope let me know asap i shell stay online for a few more hours ok thanks acemasters



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Sound ceased to come (over one day) from my ACER Aspire 4730Z. Instead a message appeared saying "No Audio Output Device is Installed" even though when you go through Device Manager to Sound...

This is a fairly common problem with that Realtek device. What has happened is the driver is corrupt. You need to update the driver, even if your system says it is ok. The best place I have found to get drivers is There is a small yearly fee, but it has sure been worth it for me. If you know which Realtek card you have, you can also try their website at or CNET at

Feb 22, 2011 | Acer Computers & Internet

2 Answers

Bought a new computer but my speakers won't work. They worked on the old one. Do I need to download drivers?

Hello there:
I dont think that you would have to download any drivers unless you had to do it with the other computer.
what you may want to do is make sure you are connected to the right plug in and you can even try to play a cd and move the plug in from one hole to the next and if still nothing try this
go to control panel and go to sounds and then make sure that the sound devices are there and are not muted but if you get the error saying no audio device than you will have to download a
sound driver in that case i highly recommend downloading vinal ac 97 this is a free sound driver and mixer utility that works verey will with various operating systems ok and if all of this still does not work you may want to try a new speaker ok?
I hope that this is very helpfull for you
best regards michael

Nov 16, 2009 | Computers & Internet

1 Answer

No sound on Dell Inspiron 6400

the speakers hav problems or the sound chipset on the mainboard must be replaced.
you can use an USB external sound card too.

Jul 25, 2009 | Dell Inspiron 6400 Notebook

1 Answer

Sound driver not working

first ..I need to know the exact model and number ..meanwhile he just get to see if the sound card its seen by the found new device ...when it doesnt have a driver installed...if it doesnt sees it ...just take a look into the services ..control panel ...maintenance and performance.....administrative tool s to see if the sound card is enabled ....or better to check if its still alive ...
the problem might occur from using vista instead of xp....which I believe its the operating system that all that old computers came with I mentionated ...even if Im not a nerd..:P I will try to find the original driver if I have the ful name and model number ...take care !

Jul 06, 2009 | Computers & Internet

1 Answer

No sound driver working on my gateway notebook pc

Did you check the Device Manager, the audio driver, has it a yellow ? against it or is it OK and enabled? If it is has the MUTE button been ticked?
If it has a yellow ? against the audio driver then the correct audio driver was not installed. Go to the Gateway Support/download page to download the correct XP driver for your model laptop's audio device and install it.
If the sound still doesn't work check Device Manager to see if the driver was installed and working.

Apr 08, 2009 | Gateway MX8711 Notebook

2 Answers

No audio device found

Download Driver Cleaner Pro v.15 from the link. Also, download, and save on your desktop, a clean version of your Sound Card drivers. Run DCPv1.5 and remove all of your audio drivers, plus any possible problem drivers (i.e., if you installed generic drivers to try and get your card to work). After you uninstall, reboot, install your downloaded drivers and reboot again. This should fix your problem, if not please post an update to this thread and I'll continue troubleshooting with you.

Mar 03, 2009 | Dell Inspiron 1525 Notebook

2 Answers

Phone will not start

CauseError 535 means the BlackBerry device is out of memory. The error might appear because the virtual memory thread scheduler ceased when a thread ran out of memory. This error is known to occur during a start-up sequence or if the main event thread ceases.

ResolutionFirst, hard reset the BlackBerry device by pulling out the battery while the device is on. If this does not resolve the issue, obtain the latest version of the BlackBerry Device Software through your service provider. Then, run Application Loader in BlackBerry Desktop Manager to update the BlackBerry device.

May 30, 2008 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My new headset

If you are using windows XP -- as unreal as it sounds just plug the device in and allow the Plut and Play installer to do it's thing -- it will appear as a device without a driver (in the device management list) but it will generally work. I have tried it on an HP machine and the control panel for sound and audio devices voice tab (as well as the audio tab) needs to be set to the plantronics device, too -- if you use the sound icon in the system tray the device seems to reset periodically to the one in the sound and audio control panel (just learned yesterday). The headset control on the wire -- the mute button (red illuminated button) has ceased to work for some time (possibly around the Service Pack 2 update) but the volume control does seem to work.

Nov 29, 2007 | Plantronics DSP-400 Headset

Not finding what you are looking for?
Everex StepNote NC1500 Notebook Logo

112 people viewed this question

Ask a Question

Usually answered in minutes!

Top Everex Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Jerry Umali

Level 3 Expert

979 Answers


Level 3 Expert

8016 Answers

Are you an Everex Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides