Question about Computers & Internet

Open Question

Windows is no longer detecting my external hard drive (WD IS THE tRADEMARK ??). a new device attached to your computer, but It cannot find the driver to make the device usable. I was just the other on the 24th September. I do not have the manufacturer CD driver software or the download from the website. My external hardware ID is USB\VID_13FD&PID_1618&REV_0100. Problem signature Problem Event Name: PnPDriverNotFound Architecture: x86 Hardware Id: USB\VID_13FD&PID_1618&REV_0100 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Extra information about the problem Bucket ID: 134256920

Posted by on

  • Mohammed Ebrahim M
    Mohammed Ebrahim M Sep 27, 2010

    Normally an external HDD doesnot need any drivers. Check that HDD on a different computer to make sure it is working.

×

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 423 Answers

SOURCE: PnPDriverNotFound

go to http://www.touslesdrivers.com/index.php?v_page=29 clic on lancer la detection than download and install a small application after that you will see a new window in your browser with all informations abou=t your devices and there missing drivers just clic on the name of the driver with blue colour and download it directly from the website hope it works for you
dont forget to rate

Posted on Jun 08, 2010

  • 132 Answers

SOURCE: Hi, everytime i connect my

have you tried turning on pc first and allowing it to boot. and then plugging in the external hdd?........ explorer.exe is basicly your desktop icons an such, and sometimes have probs with devices attached with a different file format.

Posted on Jan 01, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HI I HAVE A WESTERN DIGITAL EXTERNAL HARD DRIVE AND CAN'T GET IT TO WORK ON MY PC I HAVE WINDOWS 7 CAN YOU HELP ME


Just check in device manager...whether is detected by the computer.
you can go to my computer...right click on it...then click on manage.

if its detected there then go device manager...then go to disk management under storage...right click on the drive there with no name then click on change drive name letter..hit ok,,check in my computer you will see the harddrive there...else if you don't see anything in device manager...contact the manufacturer.

vikasbharti8_4.jpg

Aug 18, 2011 | Western Digital 1TB WD ELEMENTS USB...

1 Answer

How do I disconnect (uninstall) a WD External Hard Drive from my computer? I am using a WD 3200AAK WD External Hard Drive and want to install a 1 TB WD External Hard Drive. I would like to use the old one...


External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.

If you try to hook up your hard drive to a Windows prior to XP, maybe your computer will not handle it.

It is always safer to safely remove your drive using the green arrow icon in the lower right corner of your screen. This way, the drive is shut down properly and you minimize chances of fails when you plug it again on another computer.

Hope this helps!

Feb 08, 2011 | Western Digital My Book Essential Edition...

2 Answers

My WD My Book Essential 1TB External is not showing up on 'My Computer'. It was working perfectly in the morning, then when I rebooted my machine it no longer showed up.


disconnect your WD ext HDD. and reboot your computer. then connect again. if still not showing. go to device manager (right click my computer then properties -- click device manager). expand by clickin "Disk drives" category here it will show all the hard drives installed in your computer including your WD ext HDD . if you see yellow sign on your external drive right click and remove then go to Action menu click on Scan for hardware. it should detect and install the driver again. if still the same or maybe its not on the list of Disk drives.. try to change another USB cable .. i hope this will help

Jan 03, 2011 | Western Digital My Book Essential 1TB...

1 Answer

Windows vista cannot detect my wd 320gb element external harddisk


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Dec 11, 2010 | Western Digital Elements powered by WD 320...

1 Answer

Well my external hard drive( hde6-640g) no longer registers on my computer i get the message"windows does not recognise this usb device" can u help , it is a wd hard drve inside the case.


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

Nov 08, 2010 | Western Digital Computers & Internet

1 Answer

WD 1 TB- WINDOWS can detect but cannot see in my computer


if the disk is not in Computer Management then the disk has a major problem. it should be there but in black because u need to initialize it.

Apr 14, 2010 | Western Digital My Book Essential 1TB...

1 Answer

MY PASSPORT ESSENTIAL WD1600ME-00 is not recognized by plug-and-play in either of my HP Desktop Windows computers (One with XP, one with VISTA). Power light comes on when attached to any USB port. Device...


You run MS Windows Update to download and install the latest OS updates. Your WD external HDD should be detected after OS update.

For non updates system, try to connect WD to the USB Port where it worked before. If you have 4 USB ports for instance, try to connect it to these ports one try at a time. Windows XP might have assigned one USB port for your device before when it was working just fine.

Feb 02, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

I have new wd external hdd 250 gb, its not detecting on my desktop.


Is the drive formatted? Did you get an install disk supplied with it? If so try running it.
Check your system BIOS and see if the drive is being detected there. Also you can check the Device Manager in Windows to see if there any issues with the drive.

Sep 12, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

External USB Drives No Longer Detected


There are two possibilities:

The Mybook USB/ATA controller board is faulty.
In this case you can simply take apart the enclosure and mount the disk into a new enclosure. WD Mybooks are SATA, but double check the hard disk connector to ensure.

The hard disk inside is faulty.
In this case repair may be expensive. You need to locate a data recovery facility with a 'clean room' , the cost is usually more than $800.

If this happened after a power surge, then the problem is most likely a faulty controller board.

If instead you have dropped the hard disk it is possible an hard drive failure, in that case repair will be expensive.

A replacement enclosure will stfrom art about $20 on Ebay or Amazon, and must not necessarily be WD .
Check if your disk is Sata or PATA (IDE) before buying the enclosure.

Apr 22, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

Someone gave me a wd external hard drive. Computer says device is ready for use. Drive is found in device manager but no letter is assigned. All it shows is wd external usb device.


Since it an external device. dependent on the BIOS, some machine will assign a drive letter and some will not, either way, if the machine detect the device. you can use it as is.

Dec 05, 2008 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

1,090 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...