Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

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Turns on but nothing else

I just bought this right before I deployed. I backed up my lap top on this right before I came out here and now I cant get it to work. I plug in the power cord and the light blinks but I can't get it to show up on the computer at being plugged in. I know its not the computer because my friend 250 gb external hard drive works! What am I doing wrong?

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  • zeherva Nov 22, 2008

    I dropped mine. It wasn't a large fall, only about 1 and 1/4 feet and onto a carpet floor, but now it isn't recognized by my computer. the remove safely icon appears, but it doesn't show up in my computer. If I remove the cord, it makes a humming noise, then beeps. I am worried because it has my family's entire album of pictures and there are no other copies. Please help.

  • atlantik0 Dec 12, 2008

    I just bought this right before I deployed. I backed up my lap top on this right before I came out here and now I cant get it to work. I plug in the power cord and the light blinks but I can't get it to show up on the computer at being plugged in. I know its not the computer because my friend 250 gb external hard drive works! What am I doing wrong?

  • kar1539 Dec 15, 2008

    I tried my drive on another computer, swapped out cables..no good. Then tried another day, all worked well and I transfered a lot of files. Had to turn computer on and off because of ^&*&^! updates and when everything came back on, the drive does not come up under the computer. Have tried all USB ports and turning on and off.

  • Anonymous Jan 10, 2009

    snap any ideas, tried in main power no joy

  • davidmahood Jan 18, 2009

    I have the same problem with mine. The light shows up in front. It will not let me access it with any of my computers. I have changed out the USB cord 3 times and still will not show up on the computer.

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I have been using this hard disk for about 6 months now. It stopped working. The power and the usb cable are connected. I use Windows Xp and it doesnt read it. And for some reason most of the time when i open 'my computer' and the hard disk usb cable is plugged in 'my computer' stops responding !! However the 'safely remove disk' icon comes on the task bar and i can remove it from there. But i cant read it from explorer. The light on the HD keeps blinking. It reads my friends HD and flash drive. Please help me.

Posted on Aug 04, 2008

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