Question about A.O. Smith Plumbing

Open Question

I have a A O Smith shallow well pump ACE5S and am having difficulty priming it. I do not see a fill plug on the pump itself. What am I looking for and how do i exactly prime the system?

Posted by on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 104 Answers

SOURCE: Flotec Shallow Well Jet Pump won't pump water

The tank is an air tank, it works like a cushon and accumulator.

Have you reconnceted the pump? If not fill the pipe that goes to the well with water. It should not drain down, there should be a foot valve that prevents the water from running back into the well. So if the foot valve is working it should not take a lot of water to do this.

Pour water into the suction side of the pump until the pump is as full as you can get it, reconnect the pump and start it up. Yes it does need to be primed

Good luck

Posted on Mar 17, 2009

  • 10 Answers

SOURCE: jet pump does not pump water

I had a similar problem and as a last resort took the pump apart and cleaned it and the jet. It's a very old pump but works ok now.

Posted on Oct 24, 2009

  • 523 Answers

SOURCE: My well pump keeps losing its prime. The pump

There may be a slight leak within the suction piping, just enough to allow air to enter as its sits for an extended time. I'd be ceratin the foot valve is good and check over all of my suction pipe connections.
I hope this may have helped,

Posted on Oct 30, 2009

  • 126 Answers

SOURCE: Shallow Water Jet pump will not start

on the pressure switch are the points closed if not its not asking for water.that flat plat under the two screws with springs on them,push down on the plate that will close the points then figure out why its not closing

Posted on May 17, 2010

Testimonial: "That was exactly the problem, the pressure switch had to be replaced and it now works fine"

  • 20 Answers

SOURCE: shallow well pump every two

You should have a check valve installed on the incoming water line ( suction line) of the pump. This should keep the water from leavin the pump. if you still need to prime then there is a leak on the incoming line from the ground to the pump and you will need to have a well company come out and install a new line.

Posted on Sep 16, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


A shallow well pump needs to be primed. On the bottom of the well above the sandpoint there should be a foot valve (check valve) installed.

On the top of the pump there is a fill cap. Fill the pump until it is filled to the top. I

Replace the fill cap and start the pump. If there is air remaining in the well attempt a second time.

If the pump can not be filled it would indicate that the check valve is not working\ or the water level in the well is low.


cannot-get-new-pump-prime-old-pump-edcyhy51ohkznhh1wg1ly0d0-3-2.jpg Hope this helps?

May 17, 2016 | Utilitech 1-HP Cast Iron Shallow Well Jet...

1 Answer

How to prime an A O Smith pool pump

if the pump is higher than the pool, you should have a ball valve at the front of the pump. close this valve, fill pump housing with water. close the system, open the valve and turn on pump. if the pump is below the pool level, you shouldnt have this problem.

Jun 27, 2014 | AO Smith Pool & Spa

1 Answer

Priming shallow well pump

You need to remove the prime plug and fill it with water. If it does not fill there is a leak in the llines going to the foot valve or the foot valve is leaking.

Jan 11, 2014 | Flotec Plumbing

1 Answer

I have a Mastercraft1/2 HP self priming Shallow well jet water pump, the water fell below the intake in my well and I quickly noticed and turned off the pump. We had water delivered and I'm not su

If water is back up above the intake, it should prime itself in a few minutes. As long as you don't let the case get hot to the touch it should be okay to run dry.

If it fails to prime and pump up pressure, you may have to prime it.

Oct 20, 2012 | Plumbing

1 Answer

Prime the pump

see the FIRST in red under the STA-RITEremove the lid fill the pump up with about 3 gallons of water then replace the lid and start the pump. should start to flow in about 1 minute, if not repeat priming procedure


Jul 19, 2012 | Sta Rite Industries Shallow Well Jet...

1 Answer

1 hp water well pump hums but willnot start shaft to well is free

You may have an air lock/bubble. Try priming the pump with water before you switch on the pump.

Feb 29, 2012 | AO Smith Pool Pump Motor Hayward Swimming...

1 Answer

I have an A. O. Smith 1/2 hp. deep well pump. I want to change this pump to a shallow well pump. ( from tow lines to one ) Where can I get the part that I need.

you can do this one or two ways. look up an A O Smith pump dealer, not a plumbing supply house or contact A O Smith direct.

Sep 07, 2011 | Plumbing

1 Answer

Pump does not pump anything. motor is running and getting hot, no water being pumped. i have to prime this stupid thing?

If you are trying to draw water from a lower place, you may have lost prime. It is also possible there is a reason for this loss of prime, maybe a leak on the suction piping. Remove some fitting on or near the discharge of the pump, fill the body completely with water. If it goes in, fill the entire suction piping with water, too. Open a faucet nearby, turn on the pump and wait up to 5 minutes. It should spit and sputter, sound will change, some water will discharge, but eventually, you should get steady flow.
If you lose prime again, look for leaks in the suction piping from the inlet of the pump to where the piping goes into the ground.

Your FixYa Texpert,

Aug 16, 2011 | Flotec Corrosion Resistant Shallow Well...

Not finding what you are looking for?
Plumbing Logo

Related Topics:

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top A.O. Smith Plumbing Experts

Donni Steen

Level 3 Expert

659 Answers

Brad Brown

Level 3 Expert

15941 Answers

Tom Chichester

Level 3 Expert

35529 Answers

Are you an A.O. Smith Plumbing Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides