Question about Canon EOS Rebel XS 35mm SLR Camera

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When on play mode, one picture shows up as a tiny thumbnail image and reads "cannot retrieve image." No pictures after that one will load onto my computer. HELP!

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Camera can have the same issues just like computer... crashes, that's happens most of the time when you work with your equipment and not when you don't use it; it deletes or corrupts your files.

You can try to recover your files on your digital camera card by installing file recovery software - Recuva (its free)

http://www.piriform.com/recuva

Good luck

Posted on Sep 27, 2010

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Posted on Jan 02, 2017

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JPEG doesn't show picture


Paula,
The pictures should be called xxxxxx.jpg. These are not the thumbnails. Your computer can always make thumbnails, but the jpg files should have a name and at least some content.
If you can't view the pictures, please don't delete the pictures on the card and please don't format the card.
Again try to copy the pictures to your computer, to a different folder and use the file browser to see how the pictures look.
If you deleted the pictures don't make any pictures on the card and use a recover program to retrieve the pictures. Almost every memory card firm does have such a program.

On these sites you find software to recover files (pictures and more) from a "damaged" memory card or even from a hard drive.
free software to recover your files on a memory card:
www.cardrecovery.com
www.wondershare.net with free trail
www.cardrescue.com with free evaluation version
http://www.memorycard.freedatarecoverysoftware.org
Some programs will show the deleted files, but only recover a few files. If you want to recover more files they want you to pay. If so, try another program on the list.

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After you have just 1 new photo on the card, try copying the older files back onto the card in the same directory as the 1 new photo. This may work.

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